Unable to load city data in the Climate Module

[DWalker]

I am struggling with getting the city data to load in the climate to load into Isy. Before purchasing the module, I update the firmware and the UI to v4.2.8. I have deleted my Java Cache from both the Java Control Panel and by hitting x within the Java Console. I have reloaded my Unversal-Devices page on firefox while holding the x.  I have rebooted my computer multiple times. What am i missing?

[Techman]

What displays when you type a city name into the find box?

 

If an acceptable station shows then click on save.

 

I'm using Internet Explorer, not sure if there's a Firefox issue.

[DWalker]

Nothing shows. It show "Areas Containing Riverside:" With the city in Red. The box below is empty.

[Techman]

This is what I get if I type in Riverside (see attached).

 

In the ISY Help > About, Make sure that both your firmware and UI are both 4.2.8.

 

Are you running the latest Java version 1.7 update 67 (the update may vary depending on your browser)

 

 

[DWalker]

Yes, my Firmware and UI are current (v4.2. and my Java was updated today. I know there are stations near by, it's my Isy that doesn't know how to find them. I've read that several folks have had challenges and thought maybe there was a known fix.

 

I read one poster had them load after an amount of time passed. Fingers crossed, that will be the case for me.

[DWalker]

Is it possible that it is not connecting to the Internet? is there a way to verify a good internet connection?

[ravedog]

It seems that there is no fix other than what you've done. It seems that during these blank results there have been server issues. I wish the module were able to report connection issues rather than just return blank results. I have found that it has to do with the search function and not acquiring actual data. When I couldn't get any search results I manually just entered in a known station that existed and the module was able to return wx data. 24 hours later having made no changes I tried a search again and this time I got results.

 

For grins try entering KLAS in the code field and see if you get any data. (That's mccarren airport in Vegas). At least see if it can fetch data.

 

 

Sent from my iPhone using Tapatalk

[DWalker]

I tried putting in a value from the list above and I recieved a java Error. I am going to try to uninstall Java and start over with it.

[DWalker]

Removing Java and reinstalling were a no-go. Still not finding any cities and getting the error if I plug in a know code.

[Michel Kohanim]

Hello DWalker,

 

I am so very sorry to hear. Would you be kind enough to submit a ticket (links below)?

 

With kind regards,

Michel

[DWalker]

Submitted Thanks.

[DWalker]

Update (for those facing a similar challenge).

I was accessing the Isy from the Browser based interface. Once I downloaded the new ISY Dashboard, I was able to pull in the climate HAM stations. Thank you all for your help.

[backinthelab]

I'm not so lucky, even with the Dashboard.  Verified firmware and UI is at 4.2.17, running OSX 10.9.4.  I open the Dashboard weather settings, click "find station" (it does so correctly), click "save", then in the "Choose Area" window, the save button is greyed out.  If I attempt to search via city nothing displays.  Any help?

[backinthelab]

Might be a bug, but I had to enter a station ID (entered a random one from another thread to start), then when I searched by city I had results.

 

On a side note, it would be very helpful to have a sticky somewhere that highlights the procedure for doing this.  I've had no prior experience with HAM stations and spent quite a bit of time googling and swearing.

[Michel Kohanim]

Hi backinthelab,

 

Is this the dashboard or Admin Console?

 

With kind regards,

Michel

[backinthelab]

It was first in the Admin Console where no city data appeared when searched, then I read this post and tried the Dashboard, to which I had the same results until I entered a valid station ID (again, I entered a random station ID that I found elsewhere on the forum).  From then on, the search function operated as normal and my loacal stations appeared.