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Garage door opener problems


wwat

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Posted

If you have the older 3-wire magnetic contact switch, then you can swap from NC to NO and not need to use reverse trigger. Unless you have something better to do B)

Posted (edited)

Tested from keypadlinc this morning and the problem has returned, wondering whether it was cold or something to do with "Trigger Reverse' option and 3am QueryALL. Neither of which have been a problem for years now.

Wed 01/07/2015 09:43:03 : [INST-SRX    ] 02 50 33.03.0B 00.00.03 CF 11 00    LTONRR (00)
Wed 01/07/2015 09:43:03 : [Std-Group   ] 33.03.0B-->Group=3, Max Hops=3, Hops Left=3
Wed 01/07/2015 09:43:03 : [D2D EVENT   ] Event [33 3 B 3] [DON] [0] uom=0 prec=-1
Wed 01/07/2015 09:43:03 : [    33 3 B 3]      DON   0
Wed 01/07/2015 09:43:03 : [D2D EVENT   ] Event [12 F9 DD 2] [ST] [255] uom=0 prec=-1
Wed 01/07/2015 09:43:03 : [  12 F9 DD 2]       ST 255
Wed 01/07/2015 09:43:03 : [INST-SRX    ] 02 50 33.03.0B 11.00.03 CF 06 00           (00)
Wed 01/07/2015 09:43:03 : [Std-Group   ] 33.03.0B-->11.00.03, Max Hops=3, Hops Left=3
Wed 01/07/2015 09:43:03 : [INST-INFO   ] Previous message ignored.

 post-645-0-57677000-1420642256_thumb.jpg

 

Edited by wwat
Posted (edited)

Tested from keypadlinc this morning and the problem has returned, wondering whether it was cold or something to do with "Trigger Reverse' option and 3am QueryALL. Neither of which have been a problem for years now.

Wed 01/07/2015 09:43:03 : [INST-SRX    ] 02 50 33.03.0B 00.00.03 CF 11 00    LTONRR (00)
Wed 01/07/2015 09:43:03 : [Std-Group   ] 33.03.0B-->Group=3, Max Hops=3, Hops Left=3
Wed 01/07/2015 09:43:03 : [D2D EVENT   ] Event [33 3 B 3] [DON] [0] uom=0 prec=-1
Wed 01/07/2015 09:43:03 : [    33 3 B 3]      DON   0
Wed 01/07/2015 09:43:03 : [D2D EVENT   ] Event [12 F9 DD 2] [ST] [255] uom=0 prec=-1
Wed 01/07/2015 09:43:03 : [  12 F9 DD 2]       ST 255
Wed 01/07/2015 09:43:03 : [INST-SRX    ] 02 50 33.03.0B 11.00.03 CF 06 00           (00)
Wed 01/07/2015 09:43:03 : [Std-Group   ] 33.03.0B-->11.00.03, Max Hops=3, Hops Left=3
Wed 01/07/2015 09:43:03 : [INST-INFO   ] Previous message ignored.

 attachicon.gifGarage door relay config.jpg

 

 

To be clear are you saying the door no longer operates via Insteon command? Does the GDO operate using the physical set button?

 

You could absolutely determine if this was a COM issue if you had a method to extend all the wires from the GDO while using a long extension cord and bringing in the device into the house.

 

Using this method while it was in the house would tell you if its temperature related because it would be still using the same outlet just further away.

Edited by Teken
Posted

Yes the door operates perfectly using the Craftsman door opener and no longer works using the Insteon Keypadlinc button.

Posted

Yes the door operates perfectly using the Craftsman door opener and no longer works using the Insteon Keypadlinc button.

 

How about pressing the set button on the I/O?

Posted

Sounds to me like the relay in the IOLinc is dying or at a minimum, does not like the cold.

 

-Xathros

Posted

How about pressing the set button on the I/O?

Pressing the little 'Set' button doesn't seem to do anything apart from causing the little bluish LED to flicker.

Posted

Pressing the little 'Set' button doesn't seem to do anything apart from causing the little bluish LED to flicker.

 

Bring it back in and let it warm up if it works then its temperature related. What is the current temps in the garage right now? It could very well be temp, failing device, or still poor COM's.

 

This is why I suggested the extension cord attached to the same outlet. This would identify if its a temperature issue but could still be a device issue because its impacting a weak hardware about to fail.

Posted

What is the current temps in the garage right now? It could very well be temp, failing device, or still poor COM's.

 

This is why I suggested the extension cord attached to the same outlet. This would identify if its a temperature issue but could still be a device issue because its impacting a weak hardware about to fail.

Yep, I'm thinking a combination of temps and failing device. I don't believe its a COM issue but I'm not ruling anything out as yet. Next to the garage is my heated workshop, not a huge distance. I'm going to try your suggestion and if it works I'll simply mount it in the workshop.

Posted

Yep, I'm thinking a combination of temps and failing device. I don't believe its a COM issue but I'm not ruling anything out as yet. Next to the garage is my heated workshop, not a huge distance. I'm going to try your suggestion and if it works I'll simply mount it in the workshop.

 

If it works then it could very well be a failing device hating the American / Canadian Cold! What is the current temp in the garage?

Posted

It's around minus 10C at the moment. I do have another iolinc but the solution would be to put it in a heated space, it still might continue to fail but at least I might get some more time out of it.

Posted

It's around minus 10C at the moment. I do have another iolinc but the solution would be to put it in a heated space, it still might continue to fail but at least I might get some more time out of it.

 

If you have another spare I/O Linc that would absolutely determine a COM issue or not. I would suggest you replace it with the spare and take the other one out of rotation and monitor how it behaves. I would not leave it controlling the GDO because that is the biggest door to your home.

 

 

Do you think cat5 cable would work.

 

For what?

Posted

It's not a spare iolinc but I could use it temporarily for testing. I was wondering whether the cat5 could be used to extend the garage door wiring into the workshop. Its a little thinner though.

Posted

It's not a spare iolinc but I could use it temporarily for testing. I was wondering whether the cat5 could be used to extend the garage door wiring into the workshop. Its a little thinner though.

 

Sure, even if you need to double up the wires that will get you there. There are four pairs so just twist two together and go from there.

Posted (edited)

The specs for the IOLinc show an operating range of 32F to 104F

Yep I'm aware of that, thanks. Not blaming Insteon for this at all, just trying to find where the problem is.

 

Teken: So I have it all rewired into the heated workshop, warmed up the iolinc and its working again. Will know more tomorrow morning.

Edited by wwat
Posted (edited)

Yep I'm aware of that, thanks. Not blaming Insteon for this at all, just trying to find where the problem is.

 

Teken: So I have it all rewired into the heated workshop, warmed up the iolinc and its working again. Will know more tomorrow morning.

 

Yes, more than likely the cold is showing a failing module. Whether it be the actual electronics or the relay or both. If it ends up giving up the ghost I would suggest you try your hand at replacing a few capacitors in that device.

 

It really seems to be the theme for these products. Noting the extreme weather probably has caused the caps to dry out under changing temperatures.

 

Keep us all in the loop as I am curious to see how it operates a little while in the warmer climate. Again, I throw no rocks toward Insteon not being able to operate in extreme climates even though it does for me in (current) -30'C weather.

post-1970-0-60663900-1420661424_thumb.png

post-1970-0-89536200-1420661532_thumb.png

post-1970-0-73378800-1420661608_thumb.png

Edited by Teken
Posted

Everything still working this morning, must have been connected to extreme cold temps. The iolinc has been installed in unheated garage for around 5 years without this type of issue.

 

Thanks again for your help.

Posted (edited)

Everything still working this morning, must have been connected to extreme cold temps. The iolinc has been installed in unheated garage for around 5 years without this type of issue.

 

Thanks again for your help.

 

I would observe this unit for several weeks and report back. The warmer climate conditions could very well be masking a failing I/O linc device. Ensure this unit is not operating anything mission critical because that would be a bad place to be

Edited by Teken
Posted

I'll be doing just that. This garage is not in use all the time though, just storing some equipment and I alone use it.

Posted

I'll be doing just that. This garage is not in use all the time though, just storing some equipment and I alone use it.

 

Right on, keep us posted.

 

NOTE: To those reading this for the first time my views. This device has lived for almost five years with out issue and in the current electronics world that is pretty good. Given this device is also being used outside the stated operating range this also lends to the impressive reliability and operations of this device.

 

Same as the OP I too am using this device in extreme climate conditions and know its not designed, made, or advertised as being able to. So, I have to acknowledge this I/O linc from Smartlabs is extremely impressive and robust and thank them again for making such a solid product. 

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