Hope this helps someone.

 

I was testing the alerts services and could not get it to work, eventually I realized it was working fine to every email address I have except my outlook.com email.

 

The message was not appearing in the junk mail folder either- I can only assume Microsoft has placed universal-devices.com on a block list?

 

Anyways here is how to fix.

 

• Logon to the web version of outlook.com
• Click the cog (upper right) and then options
• Click safe and blocked senders
• Click safe senders
• add @universal-devices.com to the box on the left and click add to list >>

This then ensures alerts work.  It will be interesting to see what other mails from UD I was getting that vanished into the ether

Hi Scyto,

 

You have no idea how much I appreciate this post. We spent over half a day trying to figure out the cause thinking it was related to ISY. Wireshark and all!

 

Thank you!

 

With kind regards,

Michel

Glad to help, I can only guess the universal-devices domain is on some spam list.  I wonder if there is a way to get it removed....

Hi Scyto,

 

We keep removing it but the generated alerts cause major havoc.

 

With kind regards,

Michel