Hello,

 

Just received an ISY994i Pro and Insteon serial PLM. Sad to see such a lack of installation information with these two products.

 

I have plugged the PLM into its own outlet, plugged the Ethernet cable from the PLM to port A of the ISY and plugged the other Ethernet cable into the network port of the ISY and into my router.

 

I have updated java on my machine (windows 8.1) to the latest version. Per the document on the wiki I have tried accessing the ISY using the following links:

 

http://isy.universal-devices.com/994i

 

and have downloaded the applet at:

 

http://isy.universal-designs.com/9941/admin.jnlp

 

Neither process can find the ISY.

 

I get the admin interface with only a File menu. The other menus do not display and the icons that appear under where the menu tabs should be do nothing.

 

I DO still have the Insteon hub installed. That works fine.

 

Since the above links do not work, any thoughts, suggestions to get this thing working?

 

Thank you.

 

Dale

 

Are you using Google Chrome to try to access the ISY? If so, Google recently started blocking Java Applets in Chrome. Try this:

 

http://forum.universal-devices.com/topic/15885-chrome-and-isys-admin-console/

 

 

Sent from my iPad using Tapatalk

Edited May 25, 201510 yr by builderb

Greetings Builderb

 

 

Are you using Google Chrome to try to access the ISY? If so, Google recently started blocking Java Applets in Chrome. Try this:

http://forum.universal-devices.com/topic/15885-chrome-and-isys-admin-console/


Sent from my iPad using Tapatalk

 

Thank you for the reply and link. I would prefer to use Chrome, but tried IE for my testing. I received a reply from the folks at UDI (on a holiday even). It appears that my ISY wasn't getting an IP address. 

 

I have since been able to correct that issue and access the ISY. 

 

Thank you again for your help.

 

Dale