andrew77 Posted July 21, 2015 Share Posted July 21, 2015 Hi Guys; I had this issue before. (Here's the link) http://forum.universal-devices.com/topic/16142-kpl-odd-behaviour-after-power-failure/ I've done all the steps outlined and I'm still having no luck. I've upgraded to Yosemite and I've downloaded the Java update. I can remove the KPL from the ISY and rediscover it I then try to restore it. This seems to do nothing. I've gone and airgapped the KPL but no luck getting my programs and scenes back in. I can just start again if need be but I'd like to work through this Thanks, Drew Link to comment
Teken Posted July 21, 2015 Share Posted July 21, 2015 Hi Guys; I had this issue before. (Here's the link) http://forum.universal-devices.com/topic/16142-kpl-odd-behaviour-after-power-failure/ I've done all the steps outlined and I'm still having no luck. I've upgraded to Yosemite and I've downloaded the Java update. I can remove the KPL from the ISY and rediscover it I then try to restore it. This seems to do nothing. I've gone and airgapped the KPL but no luck getting my programs and scenes back in. I can just start again if need be but I'd like to work through this Thanks, Drew Hey Drew, Its been a little while so can you confirm the KPL is doing what? 1. Does the KPL turn the load on and off locally with out issue? 2. Can you command the KPL to turn the load on and off via the Admin Console? 3. Is this simply a scene / program issue? Link to comment
Michel Kohanim Posted July 22, 2015 Share Posted July 22, 2015 Hi Drew, If you are not getting status updates from any of your devices, please take a look at: http://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices With kind regards, Michel Link to comment
andrew77 Posted July 22, 2015 Author Share Posted July 22, 2015 Hi Teken I can turn the load off locally I can also turn the load on and off from the GUI I believe the KPL has been reset to factory So now I'm going to select the KPL from the GUI and restore? Drew Link to comment
Teken Posted July 22, 2015 Share Posted July 22, 2015 Hi Teken I can turn the load off locally I can also turn the load on and off from the GUI I believe the KPL has been reset to factory So now I'm going to select the KPL from the GUI and restore? Drew Hello Drew, Yes, and when doing so there should be a pop up which shows the system is making the updates. Please let us know how you carry on and what the results are. Have you considered any type of surge protection in the home? Link to comment
andrew77 Posted July 24, 2015 Author Share Posted July 24, 2015 Still no bueno When i do the restore it only controls the load (and not with the ramp rate it should have) I will then airgap it and then it becomes non responsive I'm going to delete it and rediscover it and probably just reprogram it. Don't know why this isn't working. Drew Link to comment
andrew77 Posted July 24, 2015 Author Share Posted July 24, 2015 To top it all off the set tab just broke New KPL time. Drew Link to comment
Teken Posted July 24, 2015 Share Posted July 24, 2015 To top it all off the set tab just broke New KPL time. Drew Hello Drew, If the unit is under the two year warranty obtain a RMA from AARTech. Link to comment
andrew77 Posted July 24, 2015 Author Share Posted July 24, 2015 I believe its the first Insteon device i purchased much longer than two years ago but I didn't know about the 2 year RMA Good to know for the future Link to comment
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