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994i Programming Erased

Red Baron
in ISY994

Featured Replies

Posted

I apparently had a power event during an absence and my 994 hasn't worked since.  PLM seems ok, with a green LED, and ISY seems ok with power and Rx blue lights.  Firmware is 4.2.30 (latest).  The admin console shows my installed Insteon devices.  I am unable to control or read the status of the devices.  I cannot read status of PLM; get error message that says "cannot connect" in various forms.  Tried to restore PLM; error message "failed reset PLM, -200000/-30" and "could not open config file, [/config/insteng.opt]".  There is no programming showing in the admin console under "programs".  I am unable to restore a backup of my programming either.

I'm at a loss how to proceed from here.  What's wrong? Any ideas?

  • 2 weeks later...
  • Author

I received my new PLM today.  Things are (almost) back to normal.  I have an URTII device which communicates with my Somfy window shades which has the "1011" code displayed.  I tried ensuring the device was in the program mode, right clicked/ Write pending updates.  It appears the device is being written to, but the ISY still can't communicate with it.  Any ideas?

Btw, it also appears I have a dead relay on my garage door as well...  "!" is displayed next to that device.  Am I correct?

Run Tools | Diagnostics | Event Viewer at LEVEL 3.   I don't know what a URTII is?   Unless it is a battery powered device no need to put it into linking mode.  Simply right click and select Write Updates to Device.  Copy event trace to clipboard and post.

 

The I/O Linc Relay can be queried while event viewer is active and post that trace as swell. 

Red Baron,

 

How are you connecting the Somfy Universal RTS Interface II to the ISY?

  • Author

Here is the comm file + rewrite on PLM

 

Thu 09/10/2015 15:53:09 : [  3C 48 86 1] Restoring PLM

Thu 09/10/2015 15:53:09 : [  22 2C D4 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  22 2C D4 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  22 BA 5D 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  22 BA 5D 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  22 CA 66 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  22 CA 66 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  22 D4 D5 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  22 D4 D5 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  23 DA 58 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  23 DA 58 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  23 DB FC 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  23 DB FC 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  23 EA C5 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  23 EA C5 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [   25 3 54 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [   25 3 54 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [  2B 7E 9C 1] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [  2B 7E 9C 1] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : [   D 4F D9 0] Replacing PLM links (locally and in PLM)

Thu 09/10/2015 15:53:09 : [   D 4F D9 0] Replacing PLM links Successful

Thu 09/10/2015 15:53:09 : Reset PLM

Thu 09/10/2015 15:53:11 : [All         ] Writing 102 bytes to devices

Thu 09/10/2015 15:53:19 : [22 2C D4 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:19 : [22 2C D4 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:53:20 : [22 2C D4 1  ] Link    2 : 0FE8 [A213000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:30 : [22 BA 5D 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:31 : [22 BA 5D 1  ] Link    1 : 0FF0 [A213000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:36 : [22 CA 66 1  ] Link    1 : 0FF0 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:37 : [22 CA 66 1  ] Link    2 : 0FE8 [A213000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:45 : [22 D4 D5 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:46 : [22 D4 D5 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:53:47 : [22 D4 D5 1  ] Link    2 : 0FE8 [A212000000FF1F00] Writing [....000000......]

Thu 09/10/2015 15:53:55 : [23 DA 58 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:56 : [23 DA 58 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:53:56 : [23 DA 58 1  ] Link    2 : 0FE8 [A211000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:54:04 : [23 DB FC 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:54:05 : [23 DB FC 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:54:06 : [23 DB FC 1  ] Link    2 : 0FE8 [A211000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:54:14 : [23 EA C5 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:54:14 : [23 EA C5 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:54:22 : [25 3 54 1   ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:54:23 : [25 3 54 1   ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:54:24 : [25 3 54 1   ] Link    2 : 0FE8 [E202000000FF0002] Writing [....000000......]

Thu 09/10/2015 15:54:25 : [25 3 54 1   ] Link    3 : 0FE0 [E203000000FF0003] Writing [....000000......]

Thu 09/10/2015 15:54:26 : [25 3 54 1   ] Link    4 : 0FD8 [E204000000FF0004] Writing [....000000......]

Thu 09/10/2015 15:54:26 : [25 3 54 1   ] Link    5 : 0FD0 [E205000000FF0005] Writing [....000000......]

Thu 09/10/2015 15:54:27 : [25 3 54 1   ] Link    6 : 0FC8 [E206000000FF0006] Writing [....000000......]

Thu 09/10/2015 15:54:28 : [25 3 54 1   ] Link    7 : 0FC0 [E207000000FF0007] Writing [....000000......]

Thu 09/10/2015 15:54:29 : [25 3 54 1   ] Link    8 : 0FB8 [E208000000FF0008] Writing [....000000......]

Thu 09/10/2015 15:54:29 : [25 3 54 1   ] Link    9 : 0FB0 [A214000000FF1F05] Writing [....000000......]

Thu 09/10/2015 15:54:30 : [25 3 54 1   ] Link   10 : 0FA8 [A214000000FF1F03] Writing [....000000......]

Thu 09/10/2015 15:54:31 : [25 3 54 1   ] Link   11 : 0FA0 [A214000000FF1F07] Writing [....000000......]

Thu 09/10/2015 16:06:52 : [  23 DA 58 1]       ST 255

Thu 09/10/2015 16:07:02 : [  23 DA 58 1]       ST   0


The URTS II device is communication via powerline...

The Somfy URTS II device is not a powerline device. The URTS II device communicates using a RS232 or RS485 serial port. There's also an IR sensor input.

  • Author

My bad...  I should have said via a Somfy bridge unit from Smarthome!

  • Author

The bridge is an older unit which I don't think Smarthome sells anymore...

The new PLM was not installed following the correct procedure.    The PLM address is zeros (000000).

 

Thu 09/10/2015 15:53:19 : [22 2C D4 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:19 : [22 2C D4 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:53:20 : [22 2C D4 1  ] Link    2 : 0FE8 [A213000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:30 : [22 BA 5D 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:31 : [22 BA 5D 1  ] Link    1 : 0FF0 [A213000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:36 : [22 CA 66 1  ] Link    1 : 0FF0 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:37 : [22 CA 66 1  ] Link    2 : 0FE8 [A213000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:45 : [22 D4 D5 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:46 : [22 D4 D5 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:53:47 : [22 D4 D5 1  ] Link    2 : 0FE8 [A212000000FF1F00] Writing [....000000......]

Thu 09/10/2015 15:53:55 : [23 DA 58 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:53:56 : [23 DA 58 1  ] Link    1 : 0FF0 [E201000000FF0001] Writing [....000000......]

Thu 09/10/2015 15:53:56 : [23 DA 58 1  ] Link    2 : 0FE8 [A211000000FF1F01] Writing [....000000......]

Thu 09/10/2015 15:54:04 : [23 DB FC 1  ] Link    0 : 0FF8 [A200000000FF1F01] Writing [....000000......]

 

Was a Delete Modem (PLM) issued? 

  • Author

No.  I flowed the Replace Modem instructions to the letter.


"followed"

  • Author

After the "Replace Modem"  I can see and control all my devices except the URTSI II.  As an aside there is no LED light lit on the bridge modem.  Maybe it's bad too?

The bridge is an older unit which I don't think Smarthome sells anymore...

 

Do you mean the Somfy Dry Contact Interface (Catalog 6300454)? If so, then that is wired to an I/O Linc. If not, then what is the model of the Somfy device?

 

I just read your last post. Is your device a URTSI II or not? The Universal Radio Transmitter Somfy Interface (ver II) has part no. 1810872. It's entirely different that the Somfy Dry Contact Interface and different yet from the Universal Receiver RTS.

Edited by stusviews

  • Author

Yes, it's an URSTI II.  I am not using the dry contact interfaces.  I purchased a bridge to interface the ISY with the URTSI that had been programmed by a guy on the Smarthome forum who went by paceyben.  At this point, I'm thinking that old Smarthome bridge may have gone south too....

pacyben's Insteon to Somfy bridge is an interface between the an Insteon controller, such as the ISY and the Somfy URTSI. You cannot access the Somfy interface directly, but you do need to add each channel to pacyben's bridge manually first..How are you sending Insteon direct commands (in Hex) to the bridge?

 

BTW, Smarthome never sold the bridge.

  • Author

Yes, I know.  That was all done previously and worked just fine for a couple of years.  As you can tell from the OP, I had a power issue which I believe caused multiple problems in my system; not the least of which was the failure of my (coincidently I'm sure!) 2 year old PLM.  Now that is restored, I'm not seeing the bridge unit that interfaces between the URTSI and the ISY.  I have just noticed that there is no LED on with it either, so I'm thinking the issue is that it has failed too (as I think is the issue with my garage door relay interface too).  So I think I'm down to hoping that paceyben is still around and can pass on the programming for a new interface bridge.

I did see where Somfy has just come out with an interface unit that enables control via WiFi/ internet from a smart device like an iPhone.  But I want the ISY control.

  • Author

You know it's funny...  >>Smart home never sold the bridge<<, but it has Smarthome's name on it.  Go figure!

No LED is a common indication that the device is defective. pacyben's Insteon to Somfy bridge is based on an older Smarthome PLM that's no longer available, so there won't be any updates.

 

Edit: The Autelis Shade Control for Somfy RTS interfaces between the Somfy URTSI and the ISY. A Network Module is required for the ISY.

 

Edited by stusviews

  • Author

I've emailed him to see if he has come up with anything else.  Have seen anything on the forum so I'm not hopeful.  I'd like to see if the new bridge that Smarthome sells can be programmed to control the URTSI...

Which new bridge?

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