Admin console application not loading without internet

[Harold]

I have installed firmware V4.3.26 and admin 4.4.1. I loaded the application not the applet.

 

I strongly suspect my PLM has failed (found, of course, the day after the 20% sale. I am trying to run the console without my firewall to make sure there is not a problem with my recently updated version of Bitdefender. Although I don't think it should care about allowable local LAN devices. I want to start the console with the firewall off and thus have disconnected the cable modem to do the test. I really do not care to connect without protection.

 

My understanding is that the program versions of the console are not dependent on anything but the computer (i.e., no internet). It will not initialize. The error log seems to be saying at the end of much stuff, that I need to contact my isp to find out why I am not connected to the internet.

 

Am I doing or understand something wrong, or does the console actually require something on the internet to load.

[jerlands]

I have installed firmware V4.3.26 and admin 4.4.1.

 

Firmware and UI (admin console) both need to be the same version.  Clear your Java Cache then load 4.3.26 console or.. update to 4.4.1 (maybe the better option.)

Then.. post back if you have the same problems.

 

Edit: you'll need to change your UI to 4.3.26 no matter..

 

Jon...

[MWareman]

If you 'installed' the Admin Console by using:

http://isy.universal-devices.com/994i/4.4.1/admin.jnlp

..then you'll need access to that URL to open the console.

 

Try using the url:

http://your.isy.ip.address/admin.jnlp

(but of course change your.isy.ip.address to be correct!). This will load the console from the local ISY rather than from UDIs server. If you look in your Java cache, you'll see things are tied to the URL that you load the .jnlp file from, and that's where the java classes are loaded from during initialization.

 

You won't be able to use a different version that what is installed on your ISY though.

 

Michael.

[stusviews]

If you assigned a port for the ISY, then use http://your.isy.ip.address:port/admin.jnlp