2473 outlet cannot determine device link table address

[jay2068]

I have an ISY with about 10 devices working great. My problem is I have one outlet that I have tried two different new outlets in and I can't add it to the devices.

 

I get an error about cannot determine device link table address

 

I have my elk currently offline not sure if this is causing and issue but I would think it wouldn't

 

here is the debug log:

 

 

Sun 12/13/2015 11:37:26 AM : [ELK         ] Connect

Sun 12/13/2015 11:37:36 AM : [ELK         ] Connect Failed

Sun 12/13/2015 11:37:36 AM : [33 1D 7D    ] Added to list of devices to link to ISY

Sun 12/13/2015 11:37:36 AM : [iNST-TX-I1  ] 02 62 33 1D 7D 0F 0D 00

Sun 12/13/2015 11:37:36 AM : [iNST-ACK    ] 02 62 33.1D.7D 0F 0D 00 06                 (00)

Sun 12/13/2015 11:37:37 AM : [iNST-SRX    ] 02 50 33.1D.7D 2F.B8.EA 23 0D 02           (02)

Sun 12/13/2015 11:37:37 AM : [std-Direct Ack] 33.1D.7D-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

Sun 12/13/2015 11:37:37 AM : [iNST-TX-I1  ] 02 62 33 1D 7D 0F 10 00

Sun 12/13/2015 11:37:37 AM : [iNST-ACK    ] 02 62 33.1D.7D 0F 10 00 06          ID-REQ (00)

Sun 12/13/2015 11:37:38 AM : [iNST-SRX    ] 02 50 33.1D.7D 2F.B8.EA 23 10 00    ID-REQ (00)

Sun 12/13/2015 11:37:38 AM : [std-Direct Ack] 33.1D.7D-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

Sun 12/13/2015 11:37:38 AM : [iNST-SRX    ] 02 50 33.1D.7D 02.08.42 83 01 40           (40)

Sun 12/13/2015 11:37:38 AM : [std-Broadcast] 33.1D.7D-->02.08.42, Max Hops=3, Hops Left=0

Sun 12/13/2015 11:37:38 AM : [33 1D 7D 0  ] Calibrating engine version

Sun 12/13/2015 11:37:38 AM : [iNST-TX-I2CS] 02 62 33 1D 7D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

Sun 12/13/2015 11:37:38 AM : [iNST-ACK    ] 02 62 33.1D.7D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)

Sun 12/13/2015 11:37:40 AM : [iNST-SRX    ] 02 50 33.1D.7D 2F.B8.EA 23 2F 00           (00)

Sun 12/13/2015 11:37:40 AM : [std-Direct Ack] 33.1D.7D-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

Sun 12/13/2015 11:37:49 AM : [iNST-TX-I2CS] 02 62 33 1D 7D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

Sun 12/13/2015 11:37:49 AM : [iNST-ACK    ] 02 62 33.1D.7D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)

Sun 12/13/2015 11:37:51 AM : [ELK         ] Connect

Sun 12/13/2015 11:37:58 AM : [iNST-TX-I2CS] 02 62 33 1D 7D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

Sun 12/13/2015 11:37:58 AM : [iNST-ACK    ] 02 62 33.1D.7D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)

Sun 12/13/2015 11:38:01 AM : [ELK         ] Connect Failed

Sun 12/13/2015 11:38:02 AM : [33 1D 7D 0  ] Failed to add device, reason 9

 

[jerlands]

 

Sun 12/13/2015 11:37:37 AM : [std-Direct Ack] 33.1D.7D-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

 

 

You've got poor communication with the device.  I'm guessing your electrical legs aren't bridged.   Do you have access points, range extenders, lamplincs or on/off modules you could plug in nearby?

 

 

Jon...

[stusviews]

Also determine which other (non-Insteon) devices are on the same circuit, especially electronics. If that are any, unplug and/or disconnect them and try again. If that works, then you'll need a filter. BTW, turning electronics off is inadequate, they must be unplugged or disconnected.