Incorrect Status Reporting

[jgcharlotte]

My system had been working well, but lately I am getting some lights not turning on properly from Scene control.

However, they always report the correct intended status:

 

 

In the log  (sunset triggered via program) the two den floor lamps did not come on, yet they indicate 100% status (the foyer lamp is not in the scene).

Is this typically a noise issue?  If noise is preventing it from coming on, why wouldn't noise prevent it from transmitting status?  These are all new dual-band LampLinc except for the Fireplace Light, which is an Insteon bulb.  All bulbs LED.  CFL's are not allowed in my house

 

994i/IR PRO with Z-Wave

 

Thanks.

 

[paulbates]

When the ISY commands a scene, its "fire and forget". It assumes the the scene executed correctly and updates the ISY accordingly

 

Two potential culprits:

1. Line noise. LEDs can produce line noise as well as CFLs. If you've recently installed LEDs, that's a place to look. RIght click on the scene in question, pick Diagnostics and scene test. That will request confirmation from each device and a window  will pop up to show you diagnostic results.
    
2. Program sequence. If you have a program that turns devices on directly, and then turns a scene on, that can cause what you are seeing. There will be responses coming back from the devices commanded directly at the same time the scene command goes out. Command the scenes first, or put a 2 - 3 second Wait statement in between them

Paul

[jgcharlotte]

Hmmm. . . 

I have been using LED all along but one of the ones I'm having trouble with has 2 LED's on one LampLinc.  I wonder if that might make matters worse.

I've run scene test a number of times, never had a 'fail'.

Seems like activating the same scenes from a mini-remote is 100% reliable.  Which may point to program sequence.  I thought there was some type of collision detection in there.

 

The program tonight that didn't appear to work correctly:

 

A. Pre Sunset - [iD 001E][Parent 0001]

 

If

        Time is Sunset  -  1 hour 

 

Then

        Set Scene '1. Den All Lights' On

        Set 'Foyer Lamp' On

 

Else

   - No Actions - (To add one, press 'Action')

 

Scene 1 is the one that didn't work, though.  It is the first in the program.  I could see where it may still be a problem.  Especially since everything seems to work perfectly under manual control, ie, mini-remote controlling that same scene.

I think I'll put a few seconds buffer in there.

 

Thanks!

Jim

[stusviews]

Try this:

 

If

        Time is 'a few minutes from now'

 

Then

        Set 'Den Floor Lamps Yard Side' On

        Set 'Den Floor Lamp Garage Side' On

 

Else

   - No Actions - (To add one, press 'Action')

 

Did the lamps turn on as expected?

[jgcharlotte]

I'll do some more testing tomorrow when gf is at work

[jgcharlotte]

Ok, this a daily program that just executed:

11 pm - [iD 001D][Parent 0001]

 

If

        Time is 11:00:00PM

 

Then

        Set Scene 'Den Overnight' On

        Wait  2 seconds

        Set 'Foyer Lamp' 30%

        Wait  1 second

        Set 'MBR-Corner Lamp' 50%

        Wait  1 second

        Set 'MBR-Deidra Lamp' 50%

 

Else

   - No Actions - (To add one, press 'Action')

 

Of the three lights in the scene, two turned off, the other did not (yard side).  That almost has to be noise I would think.

Log below.  It says everything is fine.

 

 

The one that did not is actually two LED floor lamps on one LampLinc.  It was working perfectly until recently.  I probably need to go looking for something that has changed.

But also, it never fails to work in manual control

 

Sigh. . .

[stusviews]

Manual control is direct and immediate. A program needs to move more data over time, so it's more likely to experience a communication problem. start by powering the LampLinc from another circuit keeping the same load. A long extension cord may be easiest.

 

What did you find?

[jgcharlotte]

I'll do some testing tomorrow when gf is at work.  Right now she is in there with her daughter.  

[SetMonkey13]

I've recently had the same issues.  ISY says the living room light is on but it isn't.  I do a query and ISY then shows it as off.  The living room light is one of 3 lights in the scene.  The other two are on (and one of those is the same lamp linc and LED bulb).  I started noticing this problem randomly.  Sometimes its fine, other not.  Today it was the one living room light and the outdoor lights that were not on like they should be.  The outdoor lights are another scene controlled by a program this is turning on all of these lights.

 

Getting dark at night - [iD 0003][Parent 0001]

 

If

        Time is Sunset  - 20 minutes

 

Then

        Set Scene 'Evening' On

        Set Scene 'Outdoor light' On

 

Else

   - No Actions - (To add one, press 'Action')

 

 

I ran this test program for the one living room light, and it came on fine.

Test - [iD 0028][Parent 0001]

 

If

        Time is  6:15:00PM

 

Then

        Set 'Living Room / Living Room (Ellipsoidal)' On

 

Else

   - No Actions - (To add one, press 'Action')

 

 

The only thing that I have changed when I think this problem started was adding the Portal and my Echo.

 

(I can start a new topic, but it seems like similar problems)

 

EDIT:  More info.  The Living room is a 2457D2x LampLinc 2-Pin Dimmer v.3A
the Entry Table is a B2457D2 LampLinc BiPhy v.3B

And the DVD shelves is a B2457D2 LampLincBiPhy v.41

Is it possible the living room unit is failing?  And then sometime effecting the next line in the program?

[jerlands]

 

I've recently had the same issues.  ISY says the living room light is on but it isn't.  I do a query and ISY then shows it as off.  The living room light is one of 3 lights in the scene.  The other two are on (and one of those is the same lamp linc and LED bulb).  I started noticing this problem randomly.  Sometimes its fine, other not.  Today it was the one living room light and the outdoor lights that were not on like they should be.  The outdoor lights are another scene controlled by a program this is turning on all of these lights.

 

As paulbates pointed out in post#2 line noise can be the culprit.  It may be the same lamplinc and same LED bulb but are they on the same circuit and what else do you on that circuit that might be inflicting noise?

One way of testing is to open Event Viewer to Level 3 and activate the suspect lamplinc from the Admin Console then copy to clipboard and paste trace into message post.  What you'll be looking at is Hops Left which should be > 1.

 

 

Jon...

[SetMonkey13]

I ran the then of the program, queried, changed the living room to zero a few times since the light actually did turn on.  Then the light failed to turn on and this is from the even viewer.  Right now it seems random to when it turns on or not.  All three of the lights are on the same circuit.

 

Mon 02/29/2016 07:18:58 PM : [        Time] 19:19:00 0(0)

Mon 02/29/2016 07:18:58 PM : [iNST-TX-I1  ] 02 62 00 00 23 CF 11 00

Mon 02/29/2016 07:18:58 PM : [iNST-TX-I1  ] 02 62 00 00 18 CF 11 00

Mon 02/29/2016 07:18:58 PM : [iNST-ACK    ] 02 62 00.00.23 CF 11 00 06          LTONRR (00)

Mon 02/29/2016 07:18:58 PM : [D2D EVENT   ] Event [18 86 D3 1] [sT] [63] uom=0 prec=-1

Mon 02/29/2016 07:18:58 PM : [  18 86 D3 1]       ST  63

Mon 02/29/2016 07:18:58 PM : [D2D-CMP 0012] STS [18 86 D3 1] ST op=5 Event(val=63 uom=0 prec=-1) >= Condition(val=12 uom=0 prec=-1) --> true

Mon 02/29/2016 07:18:59 PM : [iNST-ACK    ] 02 62 00.00.18 CF 11 00 06          LTONRR (00)

Mon 02/29/2016 07:19:03 PM : [iNST-TX-I1  ] 02 62 18 86 D3 0F 19 00

Mon 02/29/2016 07:19:03 PM : [iNST-ACK    ] 02 62 18.86.D3 0F 19 00 06          LTSREQ (LIGHT)

Mon 02/29/2016 07:19:03 PM : [iNST-SRX    ] 02 50 18.86.D3 19.85.52 27 00 00           (00)

Mon 02/29/2016 07:19:03 PM : [std-Direct Ack] 18.86.D3-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

Mon 02/29/2016 07:19:03 PM : [D2D EVENT   ] Event [18 86 D3 1] [sT] [0] uom=0 prec=-1

Mon 02/29/2016 07:19:03 PM : [  18 86 D3 1]       ST   0

Mon 02/29/2016 07:19:03 PM : [D2D-CMP 0012] STS [18 86 D3 1] ST op=5 Event(val=0 uom=0 prec=-1) >= Condition(val=12 uom=0 prec=-1) --> false

Mon 02/29/2016 07:19:03 PM : [D2D EVENT   ] Event [18 86 D3 1] [OL] [255] uom=0 prec=-1

Mon 02/29/2016 07:19:03 PM : [  18 86 D3 1]       OL 255

Mon 02/29/2016 07:19:03 PM : [D2D EVENT   ] Event [18 86 D3 1] [RR] [31] uom=0 prec=-1

Mon 02/29/2016 07:19:03 PM : [  18 86 D3 1]       RR  31

Mon 02/29/2016 07:19:04 PM : [iNST-SRX    ] 02 50 18.86.D3 19.85.52 23 00 00           (00)

Mon 02/29/2016 07:19:04 PM : [std-Direct Ack] 18.86.D3-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

[jgcharlotte]

I think I have mine under control.  Did multiple things including adding FilterLinc's, changing the LampLinc of the one that was randomly not working (or reporting correctly).  Nothing really seemed to help until I realized, like a dumba**, that I had never installed a FilterLinc on the UPS which powers my computers.  And the ISY and PLM were right there on the same circuit.  Duh.  Plus, my old ISY26 and PLM were still plugged in!  Duh again.  Unplugged them, installed the FL and moved the ISY994/PLM to the network closet where I wanted to put them in the first place and it seems to be pretty stable for almost a week now.

The thing I didn't understand was that the scene would NEVER fail when turned on/off via RemoteLinc 2, only by program control or network control.

[jerlands]

 

I ran the then of the program, queried, changed the living room to zero a few times since the light actually did turn on.  Then the light failed to turn on and this is from the even viewer.  Right now it seems random to when it turns on or not.  All three of the lights are on the same circuit.

 

Mon 02/29/2016 07:18:58 PM : [        Time] 19:19:00 0(0)

Mon 02/29/2016 07:18:58 PM : [iNST-TX-I1  ] 02 62 00 00 23 CF 11 00

Mon 02/29/2016 07:18:58 PM : [iNST-TX-I1  ] 02 62 00 00 18 CF 11 00

Mon 02/29/2016 07:18:58 PM : [iNST-ACK    ] 02 62 00.00.23 CF 11 00 06          LTONRR (00)

Mon 02/29/2016 07:18:58 PM : [D2D EVENT   ] Event [18 86 D3 1] [sT] [63] uom=0 prec=-1

Mon 02/29/2016 07:18:58 PM : [  18 86 D3 1]       ST  63

Mon 02/29/2016 07:18:58 PM : [D2D-CMP 0012] STS [18 86 D3 1] ST op=5 Event(val=63 uom=0 prec=-1) >= Condition(val=12 uom=0 prec=-1) --> true

Mon 02/29/2016 07:18:59 PM : [iNST-ACK    ] 02 62 00.00.18 CF 11 00 06          LTONRR (00)

Mon 02/29/2016 07:19:03 PM : [iNST-TX-I1  ] 02 62 18 86 D3 0F 19 00

Mon 02/29/2016 07:19:03 PM : [iNST-ACK    ] 02 62 18.86.D3 0F 19 00 06          LTSREQ (LIGHT)

Mon 02/29/2016 07:19:03 PM : [iNST-SRX    ] 02 50 18.86.D3 19.85.52 27 00 00           (00)

Mon 02/29/2016 07:19:03 PM : [std-Direct Ack] 18.86.D3-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

Mon 02/29/2016 07:19:03 PM : [D2D EVENT   ] Event [18 86 D3 1] [sT] [0] uom=0 prec=-1

Mon 02/29/2016 07:19:03 PM : [  18 86 D3 1]       ST   0

Mon 02/29/2016 07:19:03 PM : [D2D-CMP 0012] STS [18 86 D3 1] ST op=5 Event(val=0 uom=0 prec=-1) >= Condition(val=12 uom=0 prec=-1) --> false

Mon 02/29/2016 07:19:03 PM : [D2D EVENT   ] Event [18 86 D3 1] [OL] [255] uom=0 prec=-1

Mon 02/29/2016 07:19:03 PM : [  18 86 D3 1]       OL 255

Mon 02/29/2016 07:19:03 PM : [D2D EVENT   ] Event [18 86 D3 1] [RR] [31] uom=0 prec=-1

Mon 02/29/2016 07:19:03 PM : [  18 86 D3 1]       RR  31

Mon 02/29/2016 07:19:04 PM : [iNST-SRX    ] 02 50 18.86.D3 19.85.52 23 00 00           (00)

Mon 02/29/2016 07:19:04 PM : [std-Direct Ack] 18.86.D3-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

 

 

You are having comm issues with device 18.86.D3.  If all three lights are on same circuit and this is the only one with issue I'd suspect the LED bulb. 

 

 

Jon...

[SetMonkey13]

I swapped the two LED bulbs since it's easy and tested again.  The 18.86.D3 device still didn't turn on like it should.  This room/circuit also has my TV, DVR, Roku, DVD, Wii all plugged into a power strip into different outlet.  When I unplugged that power strip, the 18.86.D3 device seemed to work all the time.  Plugged the power strip back in and the 18.86.D3 fails.  Seems like something on that powerstrip is the problem.  Would plugging the power strip into a FilterLinc solve this problem?  I'm guessing the LampLinc this is also on this power strip (currently the DVD shelves 1A.EC.DB) would stop working and need to be moved to someplace without the FilterLinc.

 

Thanks for the help tracking this down and forcing me to just keep trying instead of dealing with the fail every now and then.

[jerlands]

I swapped the two LED bulbs since it's easy and tested again.  The 18.86.D3 device still didn't turn on like it should.  This room/circuit also has my TV, DVR, Roku, DVD, Wii all plugged into a power strip into different outlet.  When I unplugged that power strip, the 18.86.D3 device seemed to work all the time.  Plugged the power strip back in and the 18.86.D3 fails.  Seems like something on that powerstrip is the problem.  Would plugging the power strip into a FilterLinc solve this problem?  I'm guessing the LampLinc this is also on this power strip (currently the DVD shelves 1A.EC.DB) would stop working and need to be moved to someplace without the FilterLinc.

 

Thanks for the help tracking this down and forcing me to just keep trying instead of dealing with the fail every now and then.

 

Yes, and it's a good idea to use a filterlinc on all electronics... The LampLinc is dual-band and best to place it ahead of the filter but you could try.

Glad you located the issue.

 

 

Jon...

[jerlands]

I have an On/Off module behind a filtered UPS controlling power to AV equipment and it works fine (RF only mode

 

 

Jon...

[jgcharlotte]

I collect all electronics in a certain area to a strip and filter the strip.  Even if I have no known problems, tv/cable box/home theater/dvd/apple tv, etc. get filtered.

If there is a LampLinc in that area, it goes into the unfiltered on the FilterLinc.

[jerlands]

The thing I didn't understand was that the scene would NEVER fail when turned on/off via RemoteLinc 2, only by program control or network control.

 

If the remotelinc2 was placed in a scene as a controller it's talking directly to the devices and not using ISY whereas with programs or network control command travels from Network -> ISY -> PLM -> Devices so the signal issues you had on the PLM circuit interfered.

 

 

Jon...

[jgcharlotte]

Ok I thought that was the case, but I wasn't sure.  I guess that reinforces the case that the interference was more at the PLM end and not in the room where the intermittent devices were.