mikeorst Posted April 5, 2016 Posted April 5, 2016 I have a problem where sometime, my the status of my Kwikset 914 door looks stop responoding. I'm using the latest 4.4.6 firmware (but have had this problem for a long time). Eventually I have a door lock that says "unlocked" however the door is actually locked. Trying to relock the door the status doesn't change. However if I unlock the door and then relock it, sometimes it gets unstuck and the status is updated. I have a program at night that tries to lock all my doors at 11pm and sometimes I get failures in the programs too. The doors always lock, but seems like I get errors, etc... checking the status of them to verify they were locked. Anyone else had similar issues? FYI... I have a couple Aeotec Range Extenders installed as well, to make sure I don't have any Z-Wave coverage issues. Thanks for your help. Mike
Michel Kohanim Posted April 6, 2016 Posted April 6, 2016 Hi Mike, Please do a Z-Wave Network Heal and make sure that it succeeds. With kind regards, Michel
mikeorst Posted April 7, 2016 Author Posted April 7, 2016 I've tried to heal my network (actually ran heal a couple times....) See my attached log file. I haven't seen a fully clean path where I don't get any failures. However the failures tend to be in different locations of the heal each time its run. ISY-Events-Log.v4.4.5__Wed 2016.04.06 11.32.58 PM.txt
MWareman Posted April 7, 2016 Posted April 7, 2016 Devices 002, 003, 010 and 011 are 'repeaters'. What actual device are they? I've had *lots* of problems with Aeotec 'repeaters' and Kwikset locks that were solved by switching to Aeotec 'Sirens'. Seems the 'repeaters' cannot repeat the secure signal protocol needed by Kwikset in any reliable way. Edit: I see you said you use 'Aeotec Range Extenders'. Yep. They are the issue! Didn't work for me with my Kwikset locks.
mikeorst Posted April 7, 2016 Author Posted April 7, 2016 Bummer.... Not really excited to have to replace the Aeotec Range Extenders. If the Sirens were fully supported i wouldn't mind adding them. I just got the IRIS garage door opener from Linear. I see the generic onces say they can be repeaters, that might help replace 1 of my Range Extenders....
mikeorst Posted April 7, 2016 Author Posted April 7, 2016 Regarding support for the Sirens... Can you actually control all the alarms or does this require the Z-wave multichannel support in the 5.X firmware? I wanted an Alarm for my leak sensors, etc... so maybe this will force me to add them. Mike
MWareman Posted April 7, 2016 Posted April 7, 2016 The sirens are single channel devices - you can set some parameters to adjust them, but they are 'on/off' devices. However, they make *fantastic* repeaters, especially with Kwikset locks (which simply didn't work for me with the Aeotec repeaters). Bear in mind - most 'repeater' capable devices cannot repeat the secure signals the locks require. The siren is the only device I've seen that reliably seems to help. It would be worth trying one out at least... Michael.
mikeorst Posted April 8, 2016 Author Posted April 8, 2016 Waiting for my sirens to be delivered... Hopefully I'll have some good news to report tomorrow.
elvisimprsntr Posted April 8, 2016 Posted April 8, 2016 I had only one ZW Kwikset 916, ISY with direct line of sight, no obstructions. Initially I had some issues, which were solved by elevating the ISY on a rack. Problem returned once the batteries dropped below 50%. I've since installed a Gen 5 siren for other reasons. Will be interesting to see if I can get more use of the the lock batteries.
mikeorst Posted April 8, 2016 Author Posted April 8, 2016 The sirens are single channel devices - you can set some parameters to adjust them, but they are 'on/off' devices. However, they make *fantastic* repeaters, especially with Kwikset locks (which simply didn't work for me with the Aeotec repeaters). Bear in mind - most 'repeater' capable devices cannot repeat the secure signals the locks require. The siren is the only device I've seen that reliably seems to help. It would be worth trying one out at least... Michael. Did you happen to keep the aeotec repeaters in your system or just replaced them with the sirens? I had all sorts of issues after adding the aeotec and removing the repeaters. I have now just finished excluding all my z-wave devices and reading them (without the repeaters) and now having more issues then I had before the repeaters were installed.
MWareman Posted April 8, 2016 Posted April 8, 2016 I had three repeaters originally. I replaced two of them with sirens, and retired the third - so I have no repeaters left at all. I found the system would keep assigning routes to the repeaters which (with locks) it was unable to process, resulting in failure to communicate. Without the repeaters (and adding the sirens), the only failures I have now are due to a bad battery. Make sure you change one device at a time though - and perform a repair each time. Start closest to the ISY. That way, the most efficient routes will be calculated during the repair process.
mikeorst Posted April 8, 2016 Author Posted April 8, 2016 Had to add 2 of my repeaters back in last night... was able to repair and pass with no issues. Will try to take 1 away at a time and heal to see what happens. thanks for the advice.
BamBamF16 Posted April 11, 2016 Posted April 11, 2016 My aeotec repeater worked fine with my kwikset lock. 910 I think. No changes with siren install. Jeff
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