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4-16-2016

accd
in UD Portal

Featured Replies

Posted

Rebooted, web interface comes up but can't find or talk to ISY

 

Anyone else?

The portal appears down but you should be able to access locally.

 

 

Jon...

I am able to login to portal, Alexa discovers my devices but none of the commands work! Wife just asked "why doesn't it always just work?" This isn't helping with the WAF!

  • Author

I am able to login to portal, Alexa discovers my devices but none of the commands work! Wife just asked "why doesn't it always just work?" This isn't helping with the WAF!

Yup, same here.  I have local access and Echo even "discovers" devices, however when I go to Web Access via portal, it sticks on Loading config

ISY shows offline in the Alexa App

 

 

Jon...

  • Author

Suspect it's a portal issue because I cant access the ISY configuration via portal, so don't think it's an Amazon "thing"....Portal isn't talking to ISY.

Yes, ISY is now showing offline in the Portal also

 

 

Jon...

back up now... alexa is working as well

 

 

Jon...

  • Author

Cleared my local Cache via my local web access and that seems to be helping.   Working.  I went back to the portal and it is now talking to ISY


Cache clear was just timing then.

 

Thanks

  • Author

I have to say it is GREAT having this forum for support and answers....thanks everyone.  

Yup, same here.  I have local access and Echo even "discovers" devices, however when I go to Web Access via portal, it sticks on Loading config

Back up here too! WAF is on the rise again!

I first noticed the issue because my Echo would not control any of my lights. I checked the ISY portal and it showed that my ISY was connected but, it couldn't display logs or show devices. I cycled the power on the ISY but that didn't help. Everything is working fine now.

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