tosterhouse Posted August 21, 2016 Posted August 21, 2016 I have 2 garage doors. I have both connected to 2450 IO Linc C.41. One has already been replaced. Now both are failing. They appear to have failed at near the same time. One was replaced one year ago and the other is ~2 years old. I tried to Restore device: Sun 08/21/2016 08:31:19 AM : [ 34 88 C9 1] ERR 1 Sun 08/21/2016 08:31:31 AM : [ 34 88 C9 2] Preparing Device 'Garage Door Small -R' for Restore Sun 08/21/2016 08:31:31 AM : [ 34 88 C9 2] Device 'Garage Door Small -R' ready for Full Restore Sun 08/21/2016 08:31:31 AM : [All ] Writing 112 bytes to devices Sun 08/21/2016 08:34:28 AM : [34 8E 55 1 ] Memory : Write dbAddr=0x4009 [15] cmd1=0x20 cmd2=0x15 Sun 08/21/2016 08:34:49 AM : [34 8E 55 1 ] Memory : Write dbAddr=0x4008 [12] cmd1=0x20 cmd2=0x12 Sun 08/21/2016 08:34:50 AM : [34 8E 55 1 ] Memory : Write dbAddr=0x4007 [06] cmd1=0x20 cmd2=0x06 Sun 08/21/2016 08:35:12 AM : [34 8E 55 1 ] Memory : Write dbAddr=0x4007 [06] cmd1=0x20 cmd2=0x06 - Failed Sun 08/21/2016 08:35:12 AM : [ 34 8E 55 1] ERR 1 Is this a common problem?
tosterhouse Posted August 21, 2016 Author Posted August 21, 2016 Level 3 Sun 08/21/2016 08:47:17 AM : [ 34 8E 55 1] Preparing Device 'Garage Door Large - ' for Restore Sun 08/21/2016 08:47:17 AM : [ 34 8E 55 1] Device 'Garage Door Large - ' ready for Full Restore Sun 08/21/2016 08:47:17 AM : [All ] Writing 85 bytes to devices Sun 08/21/2016 08:47:17 AM : [iNST-TX-I1 ] 02 62 25 A2 42 0F 0D 00 Sun 08/21/2016 08:47:17 AM : [iNST-ACK ] 02 62 25.A2.42 0F 0D 00 06 (00) Sun 08/21/2016 08:47:26 AM : [iNST-TX-I1 ] 02 62 25 A2 42 0F 0D 00 Sun 08/21/2016 08:47:26 AM : [iNST-ACK ] 02 62 25.A2.42 0F 0D 00 06 (00) Sun 08/21/2016 08:47:35 AM : [iNST-TX-I1 ] 02 62 25 A2 42 0F 0D 00 Sun 08/21/2016 08:47:35 AM : [iNST-ACK ] 02 62 25.A2.42 0F 0D 00 06 (00) Sun 08/21/2016 08:47:39 AM : [iNST-TX-I1 ] 02 62 27 B4 33 0F 0D 00 Sun 08/21/2016 08:47:39 AM : [iNST-ACK ] 02 62 27.B4.33 0F 0D 00 06 (00) Sun 08/21/2016 08:47:48 AM : [iNST-TX-I1 ] 02 62 27 B4 33 0F 0D 00 Sun 08/21/2016 08:47:48 AM : [iNST-ACK ] 02 62 27.B4.33 0F 0D 00 06 (00) Sun 08/21/2016 08:47:57 AM : [iNST-TX-I1 ] 02 62 27 B4 33 0F 0D 00 Sun 08/21/2016 08:47:57 AM : [iNST-ACK ] 02 62 27.B4.33 0F 0D 00 06 (00) Sun 08/21/2016 08:48:01 AM : [iNST-TX-I1 ] 02 62 27 B4 3A 0F 0D 00 Sun 08/21/2016 08:48:01 AM : [iNST-ACK ] 02 62 27.B4.3A 0F 0D 00 06 (00) Sun 08/21/2016 08:48:10 AM : [iNST-TX-I1 ] 02 62 27 B4 3A 0F 0D 00 Sun 08/21/2016 08:48:10 AM : [iNST-ACK ] 02 62 27.B4.3A 0F 0D 00 06 (00) Sun 08/21/2016 08:48:19 AM : [iNST-TX-I1 ] 02 62 27 B4 3A 0F 0D 00 Sun 08/21/2016 08:48:19 AM : [iNST-ACK ] 02 62 27.B4.3A 0F 0D 00 06 (00) Sun 08/21/2016 08:48:23 AM : [iNST-TX-I1 ] 02 62 27 B4 49 0F 0D 00 Sun 08/21/2016 08:48:23 AM : [iNST-ACK ] 02 62 27.B4.49 0F 0D 00 06 (00) Sun 08/21/2016 08:48:32 AM : [iNST-TX-I1 ] 02 62 27 B4 49 0F 0D 00 Sun 08/21/2016 08:48:32 AM : [iNST-ACK ] 02 62 27.B4.49 0F 0D 00 06 (00) Sun 08/21/2016 08:48:41 AM : [iNST-TX-I1 ] 02 62 27 B4 49 0F 0D 00 Sun 08/21/2016 08:48:41 AM : [iNST-ACK ] 02 62 27.B4.49 0F 0D 00 06 (00) Sun 08/21/2016 08:48:45 AM : [iNST-TX-I1 ] 02 62 27 E7 4C 0F 0D 00 Sun 08/21/2016 08:48:45 AM : [iNST-ACK ] 02 62 27.E7.4C 0F 0D 00 06 (00) Sun 08/21/2016 08:48:54 AM : [iNST-TX-I1 ] 02 62 27 E7 4C 0F 0D 00 Sun 08/21/2016 08:48:54 AM : [iNST-ACK ] 02 62 27.E7.4C 0F 0D 00 06 (00) Sun 08/21/2016 08:49:03 AM : [iNST-TX-I1 ] 02 62 27 E7 4C 0F 0D 00 Sun 08/21/2016 08:49:03 AM : [iNST-ACK ] 02 62 27.E7.4C 0F 0D 00 06 (00) Sun 08/21/2016 08:49:07 AM : [iNST-TX-I1 ] 02 62 36 CB DC 0F 0D 00 Sun 08/21/2016 08:49:07 AM : [iNST-ACK ] 02 62 36.CB.DC 0F 0D 00 06 (00) Sun 08/21/2016 08:49:16 AM : [iNST-TX-I1 ] 02 62 36 CB DC 0F 0D 00 Sun 08/21/2016 08:49:16 AM : [iNST-ACK ] 02 62 36.CB.DC 0F 0D 00 06 (00) Sun 08/21/2016 08:49:25 AM : [iNST-TX-I1 ] 02 62 36 CB DC 0F 0D 00 Sun 08/21/2016 08:49:25 AM : [iNST-ACK ] 02 62 36.CB.DC 0F 0D 00 06 (00) Sun 08/21/2016 08:49:30 AM : [iNST-TX-I1 ] 02 62 36 CE 43 0F 0D 00 Sun 08/21/2016 08:49:30 AM : [iNST-ACK ] 02 62 36.CE.43 0F 0D 00 06 (00) Sun 08/21/2016 08:49:39 AM : [iNST-TX-I1 ] 02 62 36 CE 43 0F 0D 00 Sun 08/21/2016 08:49:39 AM : [iNST-ACK ] 02 62 36.CE.43 0F 0D 00 06 (00) Sun 08/21/2016 08:49:48 AM : [iNST-TX-I1 ] 02 62 36 CE 43 0F 0D 00 Sun 08/21/2016 08:49:48 AM : [iNST-ACK ] 02 62 36.CE.43 0F 0D 00 06 (00)
Brian H Posted August 21, 2016 Posted August 21, 2016 I don't see any received Insteon messages back from the 2450. Just the commands sent to the PLM for writing to the 2450. Is the LED on the side of the 2450 On? Have you tried a power cycle reset on the 2450? Maybe a Factory reset on the 2450 and then a restore device.
paulbates Posted August 21, 2016 Posted August 21, 2016 Line noise on the circuit from motors in things like GDOs or power tools used in the garage can cause insteon devices to fail. I've had a similar experience with a PLM that was too close to my furnace's fan motor, I had to put filters on the furnace fans, which stopped it from happening. Paul
tosterhouse Posted August 21, 2016 Author Posted August 21, 2016 Awesome, I also believe we had a severe thunderstorm this day. Since the GD opener is plugged into the same outlet what filter did you use and where? Can i put caps on the line? What size?
paulbates Posted August 21, 2016 Posted August 21, 2016 (edited) Probably that's the problem, the iolinc and GDO noise source are too close to each other, if possible plug the iolinc elsewhere. - You could put an insteon noise filter between the GDO and outlet. - I used these XPNRs for the old furnace motors and low voltage lighting transformers: https://www.amazon.com/X10-Line-Noise-Reducer-XPNR/dp/B0002M5OIY They wire straight across hot and neutral, as close to the noise source as possible... if the GDO has wire nuts in the housing, right there, or inside of the outlet they plug into. I've seen other devices here in the forum called snubbers which I believe are functionally the same thing, but a little smaller. I can vouch for the XPNRs, have a number of them deployed. Its very likely that a lightning strike was the culprit, these filters won't help that. Paul Edited August 21, 2016 by paulbates
Brian H Posted August 21, 2016 Posted August 21, 2016 (edited) I have the schematic of the Leviton 6289 part number version of the X10Pro XPNR. A fair amount of electronics in it. It is tuned to the X10 power line frequency of 120KHz {Insteon 131.65KHz is close}. With a signal transformer. Any noise above a Zener diodes break down voltage will clamp the noise, on the secondary side of the transformer. Also has a 470 volt Varistor across the connection wires. To kill high voltage spikes over 470 volts. A Snubber. Is a series capacitor and resistor. In a molded case. Using parts that are certified to be used across an AC power line. They shunt noise spikes from Line back to Neutral. The capacitor can absorb some of the Insteon power line signals depending on it value. Edited August 21, 2016 by Brian H
paulbates Posted August 21, 2016 Posted August 21, 2016 Brian Its sounds like in this case the XPNR would be better recommendation because they kill high voltage spikes? That has been my experience with them, they prevented PLMs from being killed by motor noise. Paul
stusviews Posted August 21, 2016 Posted August 21, 2016 Both our garage door motors are plugged into a FilterLinc. Easy
Teken Posted August 22, 2016 Posted August 22, 2016 If you're looking for a Type 3 point of use SPD (Surge Protection Device) these two products have been field proven and do not take up additional space as its an outlet. The Leviton SPD outlet comes in various flavors and depends upon your use case and to some extent finances. They come in various colors to match your decore and can be had in residential, commercial, and hospital grade. I personally use both commercial and hospital grade versions and some have isolated grounding systems. I also prefer to use the ones with an internal siren as it allows me to know if and when the device has been damaged and tripped. http://www.leviton.com/OA_HTML/ProductDetail.jsp?partnumber=8280-IGW§ion=39994&minisite=10251 The next one is the Panamax MIW Surge 1G - This Type 3 SPD outlet incorporates a state of the art proprietary *Protect / Disconnect* electronics with in its housing. Meaning should the voltage exceed a defined threshold instead of failing open as many other products do via MOV's. This product will disconnect the power line from the outlet and thus can be used over and over again with out sacrificing itself to protect the end components. http://www.panamax.com/Products/In-Wall/MIW-SURGE-1G.php The next one is the Tripp-Lite ISOBlok which is plugin outlet enclosed in a metal frame. I have many of these devices inserted into custom box's which are wired directly to the end devices. This allowed me to protect uncommon devices like the furnace, central exhaust, light fixtures, and any other electronics I deemed important. https://www.tripplite.com/isobar-2-outlet-surge-protector-direct-plug-in-1410-joules-3-diagnostic-leds-4-in-height~ISOBLOK20/ The last one is the Cooper branded Type 3 SPD which offers a unique replaceable modules. Should the outlet ever fail due to a high voltage condition the surge component module can be replaced. It should be noted regardless of the SPD's in place proper grounding of the homes electrical system is paramount. Ideally the homes grounding system should indicate a resistance of below 25 ohms. This (25 ohm) value is directly impacted by the type of soil conditions, depth of ground bar penetration, and the area coverage it uses for a ground plane. Other things to note is none of the above SPD's in my testing and long term use have impacted the Insteon power line signal with one caveat. Do not string more than one of the SPD's outlets in a branch circuit unless its at the end of the line. As the filters with in the units will add up enough to absorb the power line signal. You don't have to ask how I know this . . . Lastly, regardless of the *Standard* SPD in use it will not protect the home or attached devices against one of the most common electrical faults seen in a home. Which is a electrical sag / lull which many people call a brown out condition. A low voltage condition will *A typically* cause unregulated devices to draw more current when line voltage drops. This increase in current / amps will quickly melt and blow out electronic components. The only protection against a voltage sag / lull is to employ UPS systems which are so rated to kick in and cover for those conditions.
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