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Can't control Aeotec Smart Switch 6 with ISY


reydelleon

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Hi there,

 

After a year of this conversation taking place, the Aeotec Smart Switch 6 Gen 5 can't still be controlled with the ISY994i Z-Wave. At least I can't find a way to do it. I have removed/re-added the switch, healed the Z-Wave network, you name it. I just can't control the thing, which renders it useless for my current needs.

 

According to the conversation linked, a solution for this was being devised a year ago. Did it actually made it into a firmware release? Are there any workarounds for this problem? It's been too long without this being fixed, I think.

 

Please, if anyone knows about a solution to this, can you share it? Thanks!

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I understand your frustration, but what is so special about this switch ?

 

Here's a couple of features: it has built-in surge suppression and can report energy used.

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I understand your frustration, but what is so special about this switch ?

Why there have to be something special. Someone bought it and would like to be able to use it.

It's pretty bad when before buying something as simple as a switch we have to ask in forums if the thing is supported.

I'm not necessarily blame UD But technology itself. 

You think that when you have Zwave controller then Zwave device will work with it.

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Why there have to be something special. Someone bought it and would like to be able to use it.

It's pretty bad when before buying something as simple as a switch we have to ask in forums if the thing is supported.

I'm not necessarily blame UD But technology itself.

You think that when you have Zwave controller then Zwave device will work with it.

Z-Wave is very new to the ISY and Z-Wave, as a standard, is pretty messed up by the different vendors. It's been difficult to implement and the ISY is not at the point where it's ready for prime time.

 

Given time, UDI will get Z-Wave worked out and we will be happy.

 

There is nothing simple about Z-Wave devices.

 

Short and to the point.

Best regards,

Gary Funk

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Hi there,

 

After a year of this conversation taking place, the Aeotec Smart Switch 6 Gen 5 can't still be controlled with the ISY994i Z-Wave. At least I can't find a way to do it. I have removed/re-added the switch, healed the Z-Wave network, you name it. I just can't control the thing, which renders it useless for my current needs.

 

According to the conversation linked, a solution for this was being devised a year ago. Did it actually made it into a firmware release? Are there any workarounds for this problem? It's been too long without this being fixed, I think.

 

Please, if anyone knows about a solution to this, can you share it? Thanks!

 

I bought 2 of these when they were first announced. One of them had a very early firmware version (it was missing some of the classes) which I could control just fine, the second seemed to be a later version and had a much higher serial number. This second one would not respond to on/off commands. I sent it back and asked their support person when they replaced it to find the lowest serial number unit they could find. When it arrived it also worked fine and it did have a low serial number.

 

I believe that the firmware in the smart switch is the problem because I do have 2 of them that work well.

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I bought 2 of these when they were first announced. One of them had a very early firmware version (it was missing some of the classes) which I could control just fine, the second seemed to be a later version and had a much higher serial number. This second one would not respond to on/off commands. I sent it back and asked their support person when they replaced it to find the lowest serial number unit they could find. When it arrived it also worked fine and it did have a low serial number.

 

I believe that the firmware in the smart switch is the problem because I do have 2 of them that work well.

Hi Andy. Would you know if you could downgrade the firmware?

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The only way to change the firmware on newer Aeotec products is to use an Aeotec Z-Stick controller. But whether you can get hold of earlier versions of the firmware I don't know. You'd have to check with their customer support.

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The only way to change the firmware on newer Aeotec products is to use an Aeotec Z-Stick controller. ...

 

This is generally true, but for some of the Aeotec devices you can connect them directly to your PC and do the upgrade without a Z-Stick (for example the minimote upgrade doesn't require a Z-Stick).

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I bought 2 of these when they were first announced. One of them had a very early firmware version (it was missing some of the classes) which I could control just fine, the second seemed to be a later version and had a much higher serial number. This second one would not respond to on/off commands. I sent it back and asked their support person when they replaced it to find the lowest serial number unit they could find. When it arrived it also worked fine and it did have a low serial number.

 

I believe that the firmware in the smart switch is the problem because I do have 2 of them that work well.

This is interesting I too had a working device but the other one would work fine but it wouldn't report WATT usage (or the report be extremely inaccurate ex computer using 3 watt)

 

So I refunded to Amazon

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  • 3 weeks later...

So I realize it's not exactly the same switch, but I just put 3 of these into operation

 

https://www.amazon.com/Aeon-Labs-ZW075-A02-Smart-Switch/dp/B00XD80DMQ

 

They don't have the LED ring on them or the USB port, but they show up in the ISY (in both my 4.x and 5.x systems) just fine -- I get a controllable switch and a power meter that, once configured, is reporting everything correctly.

 

Gerry

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  • 1 month later...

Thank you Gerry. I purchased a ZW096-A02 several months ago and just got around to adding it. Quickly discovered it does not function in v4. So I placed an order for a ZW075. Will keep the ZW096 in the box until I eventually install v5.

~Mike

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I ave ISY994 with Zwave version 4.5.4

I have the 2x AeoTec Zwave Smart Switch 6 with Energy Monitoring Gen 5 (ZW096-A02). They correctly report Current Power, Total Power, Voltage and Current) but it seems the ISY is unable to control power on and off of the switch.

I have the 2x AeoTec Zwave Smart Dimmer 6 with Energy Monitoring Gen 5 (ZW099-A02). They correctly report Current Power, Total Power, Voltage and Current) and ISY can control  dimmer, power on and power off of the switch.

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Received my Aeotec ZW075-A02 and ZW099-A02. I am able to control both in v4.5.1.

The ZW075 is a switch like an Insteon ApplianceLinc and the ZW099 is a dimmer similar to an Insteon Lamplinc. However both have the ability to display real time usage in Watts / Current and historical use of Total Power until that is reset.

~Mike

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  • 1 month later...

Just tried a newer Aeotec ZW-096 and its true that firmware 1.2 does not respond to simple on/off from Isy994.   My older ZW-096 firmware 1.1 switch works just fine with the ISY.    Both units do work with my Homeseer Z-net Ethernet interface.    I was able to get the ZW-096 version 1.2 on Isy994 to follow on/off status of device (switched by other devices) by enabling notify option via Homeseer Z-net node controls for this device.   Just follow as I could only turn on/off with Z-net interface.   Found that this smartswitch has a version 1.3 firmware available but have not installed due to requiring a Z-stick for the upgrade.   Who knows if that will fix issue.    Version 1.2 went back in box till I can try firmware 1.3.   By the way I could only see all of the units options and settings using my Homeseer z-net Ethernet interface.   I pretty much tried everything and had no luck.   Firmware 1.2 on/off does not work on my isy994 version 4.5.4 with  z-wave version 4.

 

I also tried to modify parameter 38 (Vera workaround) to something other than 2 with no luck.  Tried it via Isy994 and Z-net Ethernet with no luck.

 

https://aeotec.freshdesk.com/support/solutions/6000084017

https://aeotec.freshdesk.com/support/solutions/articles/6000134294-smart-switch-6-firmware-v1-03-v1-00-update

 

Roger

 

UPDATE - response from Aeotec.

Alpha version 5.0.4 for ISY994i ZW will control version 1.2 or 1.3 Smartswitch 6

or

Install Smartswitch 6 firmware 1.1 (attached USA frequency) can be loaded using I assume their USB zwave adapter.

 

FINAL UPDATE -

Removed SmartSwitch ver 1.3 from home ISY994 and HS3 network.

Using Aeotek Z-stick gen5 I followed instructions, After removing from home network, I added it to Z-stick network using .exe (rename .ex_) in firmware package.  Installed 1.1 firmware using the a.exe.  Removed from Z-stick network, added to ISY994 network and I now have a working SmartSwitch ver 1.1 working as on/off.

 

I must say that was very easy and Aeotek support was really great.   Refreshing level of support.

OTA_of Smart_Switch_6_US_V1_01.rar

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  • 1 month later...

​The ISY displays a device item called "energy meter" with current current amps, current power watts, current voltage volts and total power kwh. Just tonight I pushed firmware 1.1 to two new ZW096-A02 units so the ISY could turn them on/off. The basic power energy features are still there for HS3 too, minus the bells and whistles. When the ISY catches up on support of the latest devices, I can always upgrade the firmware.

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  • 9 months later...

I bought 2 of these when they were first announced. One of them had a very early firmware version (it was missing some of the classes) which I could control just fine, the second seemed to be a later version and had a much higher serial number. This second one would not respond to on/off commands. I sent it back and asked their support person when they replaced it to find the lowest serial number unit they could find. When it arrived it also worked fine and it did have a low serial number.

 

I believe that the firmware in the smart switch is the problem because I do have 2 of them that work well.

 

Andy,  are o control the aeotect smart switch 6 with 4.5.x firmware after upgrade the firmware on the smart switch 6?

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