ISY-994i not working on windows 10

[bgrattan]

Hello,

 

I have been running an ISY-994i with no problems for 3 years on win 7 and 8. I moved up to 10 this summer but never tried to access the 994i as all has been working well. I have a simple setup with about 8 lights on X10 modules (appliance).

 

Yesterday, none of the X10 modules were responding to the program in the 994i so I tried to access the console from my desktop icon.  The icon no longer worked, nor did the admin console from the URL access on my local net. I got the splash page but nothing would load. "Help" showed that it saw the 994i.

 

I tried to install java but couldn't get it to install on win 10 (64-bit). I downloaded the offline version but it wouldn't install either.

 

I'm lost here about what is going on.  I think my 994i and PLM (2413S) and network are ok--I can telnet to the 994i.

 

Model: ISY 994i 256

Platform: ISY-C-994

Version: 4.2.30

Build Timestamp: 2015-04-02-09:09:20

 

Any help would be greatly appreciated. Thanks in advance.

 

Bob

bgrattan@umw.edu

[G W]

The applet works fine on Windows 10 so it's definitely a Java issue with your computer.

 

Short and to the point.

Best regards,

Gary Funk

[bgrattan]

Thanks Gary, any suggestion on how to install java? Must be a setting somewhere in win 10 that is keeping me from doing that. I'm using firefox which is supposed to be java friendly, however I can't install it.

[G W]

It has to be some security setting on your computer. I have no idea why your system is locked down.

 

 

Forget using a browser and download the I stall file and install it without a browser.

 

Short and to the point.

Best regards,

Gary Funk

[larryllix]

Years back I had this problem with java. I ended up uninstalling it and then going into the directories and deleting all the junk that java'a clean-up didn't do (on the second attempt).

 

This, of course, is if your OS will allow you access to those protected and secret files, that only viruses are allowed to affect.

 

Reboot your OS and install java from scratch.

Then use the java console to remove all files and applets.

Install the proper UI from the posted version thread, you have installed.

You should find the new applet on your system somewhere for future usage.

[Michel Kohanim]

Hello bgrattan,

 

Please peruse the information in the link below:

http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop

 

With kind regards,

Michel

[TheFallenAngel]

All 3 of my machines are 64bit Windows 10 and I have no issue with wither.. Uninstall Java completely (because you might have invertibly set some things by quickly answering security prompts Then do what's in the link Micheal pointed you to.. I would also reset all security prompts in the Java admin console and clear it's cache (yes, even after the reinstall - cache and registry setings are left bebind)..

 

Cheers,

Alex

[bgrattan]

Thanks to everyone for the help and suggestions. I have another Win 10 machine on which I installed Java 8 and all works well. At least I'm up and running again. The original machine still won't accept a java uninstall or install so I'll look for some security problems. Much appreciated.

Bob

[stusviews]

You need to download both the 32-bit and 64-bit versions of Java on a 64-bit Windows machine. Having only the 64-bit version is inadequate.