Error with motion sensor cannot communicate with ...

[djboombox]

Hi,

 

Sorry for my English. I speak french usually.

 

I bought a year and a half ago 2 motions sensors Insteon 2842-222.

 

I just install it 1 month a go (no time before).

 

Both have the same problem.

 

When i try to change something in the motion sensor ("option" button in the device inside isy994i) eg brightness from 128 to 135, when i click ok it start updating. 

 

1 Windows pop on and off without problem. Second one also ok but, at the end of the third one a got an error "cannot communicate with "my motion sensor address". Please check connection.

 

I know a motion sensor has 3 parts. Dusk, battery and sensor. The one that crash is the "sensor" a i can see it by the address in the error message because the address is finish by "1" (XX XX XX 1).

 

This is what i try to try to fix it.(not in that order)

 

- I try to remove device from isy994i and reinstall it.

 

- I try to replace the battery with a brand new one.

 

- I did a factory reset with the button on the motion sensor.

 

- I reboot my isy994i.

 

All my jumper are not install except the number 5 in the motion sensor to be able to control it by the isy994i.

 

The version of my firmware and udi are 4.5.1

 

Can someone assist me to fix that please ?

 

 

 

Thank you and enjoy your installation folks !

 

Dj BoomBoX

 

 

[stusviews]

As with all battery powered Insteon devices, the Motion Sensor needs to be put into linking mode first before it will accept any changes.

[larryllix]

This may be a weak communications problem.

 

Place a dual-band device (like OnOff or LampLinc) close to the motion sensor and try again.

 

 

bon chance!

[djboombox]

Hi

 

Thank's guys !

 

 

I begun by testing the solution of larrylix and for me that doesn't work.

 

After, i tested the solution of stusviews and for me that one works !

 

The thing that i notice when i did that is, because i move the motion sensor to put it in link mode it goes to "ON" (it is normal). After i link it, it does not going to "OFF" after 1 minute (i set the timeout to 1 minute. To fix that, after i put it to is own place i just pass in front of it and the timeout counter begin and after that minute it goes off.

 

For me it is ok to live with that. it is not a big issue. I just wrote it here for make sure if someone read it in the future for the same problem, he will see that will occur.

 

Now i will try to adjust the darkness !!!

 

Thank you for your time. You are an unestimate ressource of knowledge guys

 

Dj BoomBoX

 

 

 

So now i will try to adjust properly the darkness level because

[larryllix]

Hi

 

Thank's guys !

 

 

I begun by testing the solution of larrylix and for me that doesn't work.

 

After, i tested the solution of stusviews and for me that one works !

 

The thing that i notice when i did that is, because i move the motion sensor to put it in link mode it goes to "ON" (it is normal). After i link it, it does not going to "OFF" after 1 minute (i set the timeout to 1 minute. To fix that, after i put it to is own place i just pass in front of it and the timeout counter begin and after that minute it goes off.

 

For me it is ok to live with that. it is not a big issue. I just wrote it here for make sure if someone read it in the future for the same problem, he will see that will occur.

 

Now i will try to adjust the darkness !!!

 

Thank you for your time. You are an unestimate ressource of knowledge guys

 

Dj BoomBoX

 

 

 

So now i will try to adjust properly the darkness level because

Put the MS into linking mode again.

 

Now tap the same button 7 times quickly and the MS will send the dark/light report immediately.

[djboombox]

Hi,

 

If i understand properly ...

 

I hold the set button for 5 sec. Then the MS light is flashing.(linking mode)

The second time i press it it flash quicker. (i don't know why)

so i press 6 times again (to make 7 push in total ) and all those push make my sensor activity "ON"-"OFF"-"ON"-"OFF"-"ON"-"OFF" (so my light turn on and off several time.

 

But my dusk dawn current state is still empty in my isy994i for my MS.

 

Also, it seems it is not send the new darkness sensitivity information to the MS. It was at 128 in the isy994i and i change it to 35 by the time i am in linking mode. and nothing seems to be affect.

 

I know "1" is for if i want my light open when it is more dark and "255" open the light when it is more lighty. So I tested those 2 differents setup and leave them for 2 hour each time and it doesn not make any different. All the time my light is open when i pass in front of the MS.

 

 

 

Thank you for your assistance

 

 

[stusviews]

The first press and hold places the MS into linking mode. The second tap places the MS into unlinking mode.

 

I set one MS to a sensitivity of 5 and Night only mode to operate only at somewhat dark. Be sure to place the MS into linking mode when making changes.

[larryllix]

 

Hi,

 

If i understand properly ...

 

I hold the set button for 5 sec. Then the MS light is flashing.(linking mode)

The second time i press it it flash quicker. (i don't know why)

so i press 6 times again (to make 7 push in total ) and all those push make my sensor activity "ON"-"OFF"-"ON"-"OFF"-"ON"-"OFF" (so my light turn on and off several time.

 

<snipped>

Sorry I told you wrong. Do NOT use the linking mode.

 

Tap the same button, 7 times quickly, and the MS will send the dark/light report immediately and it will not need the 3 minutes to adjust to the dark and light.

 

You will see any change in the Admin Console on the dark sensor.

Edited November 12, 2016 by larryllix

[djboombox]

Hi

 

Ok i will test it tomorrow

 

Thank's

[djboombox]

Hi

[larryllix]

Hi

I tested it (7 times push) and it did not update the status in the isy (still empty). But after 30 minutes the status appear by itself.

The only who's not appear (still Like that after 24 hours) is the Low battery Status

Any idea ?

Thanks

DjBoomBoX

Right click on the low battery node in the device tree and select query. It should be set to Off.

 

Note: You cannot query most battery devices. ISY will set the Off sicne the low Batt signal never sends an Off, only an On.

 

I have not found motion sensors to be reliable sending LowBatt signals. The red LED, on the front, will flash multiple times (instead of once) when it sees motion, but that may not be reliable either.

 

 

When you do the seven tap Dark/Light send signal test you must change the level each time. If it was dark last time and still dark no change will be seen. You must alternate dark/light, wait 3-5 seconds, and then seven taps, each test.

[djboombox]

Hi Larryllix,

 

For the battery, basicly what i understand is better to forget that because it is not reliable. I will listen to you !

 

For the dust/dawn (7 push): The status was empty and never appear. So like i said, 30 minutes after it appear by itself.

 

So tomorrow what i'm gonna do, by the day, i'm gonna put it to a dark place and i will push the button 7 time to see if it is refresh fast in my isy.

 

So other news will come tomorrow !

 

Thank's again !

 

DjBoomBoX

[djboombox]

"Right click on the low battery node in the device tree and select query. It should be set to Off"

 

Hi Larryllix

 

It is working !

 

Thank you very much for your time

 

DjBoomBoX

[larryllix]

Bienvenue et bon chance, mon ami!

Edited November 16, 2016 by larryllix