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Added a device but not showing up


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Posted

Just installing my system and I added 7 dimmers tonight. There is one dimmer that says it's been added but it is not in my list of dimmers. I know it's been added bc when I press the setup button and it populates on the screen it says added next to it.

 

Please help!!

Posted

Select My Lighting. Click Address to sort devices by Insteon address. Is the device listed?

Posted

Just installing my system and I added 7 dimmers tonight. There is one dimmer that says it's been added but it is not in my list of dimmers. I know it's been added bc when I press the setup button and it populates on the screen it says added next to it.

Please help!!

Welcome to the forum!

 

I hope you have factory reset your dimmers before linking to ISY. Devices leaving the factory can have weird actions until factory reset.

Check your links by right clicking on the device in the admin console device tree, and upload the links from the device. Then you should see a compare button to click that will compare them with what ISY thinks they should be. If different, click on restore to correct the links in the device.

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