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My Programs are missing

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Posted

Recently I noticed that all my programs are not there. I tested to see if the programs are still running and they are but the folders on the details tab under the programs tab are not there.

 

 

I have a ISY 994i/IR PRO running V4.5.4

 

What do you think?

 

 

Recently I noticed that all my programs are not there. I tested to see if the programs are still running and they are but the folders on the details tab under the programs tab are not there.

 

 

I have a ISY 994i/IR PRO running V4.5.4

 

What do you think?

This is a classic type of problem when your UI doesn't match your firmware.

 

What UI are you running?

Michaelv,

 

In addition to what larryllix suggested, your ISY might be in Safe Mode which is usually due to the PLM being dead. Please reboot your ISY, go to Admin Console | Tools | Diagnostics | PLM Status/Info. If it's "Disconnected" then the PLM is dead:

 

http://wiki.universal-devices.com/index.php?title=INSTEON_Safe_Mode_Dialog

 

With kind regards,

Michel

  • Author

Thanks Michel,

 

I rebooted the iSY, the Plm shows connected, and my programs are back.

 

MV

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