Settings & Groups Notification

[ronvond]

I have a number of devices, leak sensors, hidden door switches that are set up to send text messages to my iPhone when they change state.  A few weeks ago I stopped getting the messages.  When going to the Settings/Groups tab and selecting any of my groups I get Mail server failure [Password not accepted] error message.

 

If it helps with troubleshooting, the recipient is [mycellnumber]@txt.att.net. 

 

As mentioned earlier this has worked flawlessly for over a year.

 

In the SMTP section I'm showing smtp.gmail.com, using port 587.  I don't think this is important since I never use the email function.

 

Thanks for any help you can offer

[larryllix]

Your firmware version and UI version may help with the diagnosis.

[ronvond]

Sorry I missed that.

Firmware Insteon_UD994 v.4.5.4 (2016-09-30-16:12:25)

UI Insteon UD994 v.4.5.4 (same date time stamp as above)

Product ISY 994i PRO (1100)

Open ADR (21010)

A10/X10 for Insteon (21060)

Portal Integration - MobiLinc (21073)

[andyf0]

The smtp address is absolutely important. Essentially you are Emailing AT&Ts Email to SMS server. You must have your gmail username and password populated.

[ronvond]

I didn't mean to imply that the SMTP settings were blank.  They are:

SMTP Server    smtp.gmail.com       SMTP Port  587

User ID  myaddress@gmail.com       Password  *************

From  Ron:myemailaddress@gmail.com   Timeout   1000

Use TLS is checked

[ronvond]

In order to ascertain that the password was correct, I went to the Google site, changed my password, and then updated it in the SMTP settings area

Still no luck!

[MWareman]

Have you enabled 'Allow insecure apps' in your Google profile? That's necessary to allow generic SMTP clients to authenticate.

 

See https://support.google.com/accounts/answer/6010255?hl=en

 

Also, if you enabled 2fa on your Google account, you'll need to get an application specific password to use for authentication.

[ronvond]

Thank you, that was the answer.  In the meantime I found that checking the "Use Default" box clears everything from the SMTP Settings area and now I just get a text message from ISY whenever one of my sensors changes state.