Problem accessing ISY after move

[slm800]

I just moved recently and had to switch routers.   Now that I have my ISY plugged into a new router, I cannot access my admin console or the ISY at all to reconfigure it.

 

I've port forwarded it (see screenshot, if done correctly since I can't access the Help/About in the console) and tried to Reset/ Restore everything that I can but I just don't have any access.  When I try to access the console through the local app, I get the ISY Finder:  Not Found message and can't get any sort of login options.   Can't see anyway to reset any IP addresses either without access.

 

Can someone please advise as to what else I can try?

Thanks;

[stusviews]

What's the result if you ping the given IP address?

[larryllix]

Port forwarding is for translation through a firewall from WAN to LAN. If you are trying to access your ISY from inside your LAN to inside your LAN then port forwarding is not your tool.

 

You need to lock your ISY ip_address down. You can do this inside the ISY or the best way is to put an entry inside your router. The router DHCP table sees MAC addresses and substitutes IP addresses for them. You can control what the router issues in the reservation table.

[slm800]

What's the result if you ping the given IP address?

 

Strange thing is, I can't access the IP address either from a web browser!  But I can see what it is clear as day from my modem/ router admin panel!

 

Port forwarding is for translation through a firewall from WAN to LAN. If you are trying to access your ISY from inside your LAN to inside your LAN then port forwarding is not your tool.

 

You need to lock your ISY ip_address down. You can do this inside the ISY or the best way is to put an entry inside your router. The router DHCP table sees MAC addresses and substitutes IP addresses for them. You can control what the router issues in the reservation table.

 

 

Sorry but the 2nd part of your lost me.   Is there something here that I can do from within my modem/ router itself?

 

I just happened to see a different topic on this forum for modem/ router combinations, but haven't had time to read it all.  Is there a possibility that this issue is caused by that?  I decided to go this route by hooking up my ISY to the modem/ router supplied by my internet provider because even though it worked when I had it hooked up to my regular Netgear router, I couldn't access my camera remotely as port forwarding wasn't working, seemingly because there were 2 "layers" of routers to go through, not just 1.