Hi,

 

So I have two echos setup under the same account (amazon & Portal).  I added an echo Dot for my mother in her room.  I would like her to be able to say turn off the lights & turn off the bathroom lights but those are already used in my account.

 

Under the portal, I added under "Main Account" a new account called Mom Dot & added the same UUID for the ISY.  It is yellow (under main it is green).  I try to add a Select tool, connectivity, amazon echo but it says "Access denied. Pending approval by owner."

 

 

I added her email (I have access) and the account says not verified.  I am a little confused on adding the dot to a 'new' account.  

Edited June 30, 20178 yr by RichTJ99

Hi RichTJ99,

 

Please go to Admin Console | Configuration | Portals tab and click on the Approve button.

 

With kind regards,

Michel

Hi,

 

Thanks for the assistance.  I did approve.  I also went to the portal under "mom dot" and added three items.

 

Living Room

Kitchen 

Bedroom

 

When I tried Living Room it said it couldnt find it.  When i said to turn off the kitchen, it turned off my kitchen (not hers).  

 

Any ideas how to direct her Dot to her items?  It is all one ISY.

 

Thanks,

Rich

When I tried Living Room it said it couldnt find it.  When i said to turn off the kitchen, it turned off my kitchen (not hers). 

 

That suggests that they're on the same account. I have four accounts. When we say to turn on the light, only the light on that account turns on.

 

Did you create a sub-account at the portal and log into that sub-account which must have a name different from the primary account. You can use the same password.

Hi,

 

I am not sure what i am doing wrong here.  I have 4 attachments on this post.

 

ISY.jpg - this is my setup showing both my main account (working fine) & the Mom Dot (ready to go).

Mom Dot Under Rich account - I added my mothers account as a user under my main account.

Portal Mom account - This is me logged into her account,

Rich Account - this is my account.

 

I am a little confused as the dot I bought her (which is registered on amazon to me) works fine for controlling my devices.  Do I need to register her dot on her amazon account to make this work?

 

Ideally I would rather use mine if possible as it would allow me to place a dot in my office & say "turn on the lights" or turn off all lights for my office.  Again everything is using the same ISY.

 

Thanks,

Rich

I am a little confused as the dot I bought her (which is registered on amazon to me) works fine for controlling my devices.  Do I need to register her dot on her amazon account to make this work?

 

Absolutely. You need to first deregister the new Dot on your account and then register it on you mom's account.

Stu,

 

So I deleted everything & am starting over again.

 

I registered the dot on my moms account.  

 

I added my moms info to the portal as a sub account.

 

I went into the alexa app, added ISY, then logged into my mothers account.

 

When I say Alexa turn on the kitchen lights it says:

 

You dont have any smart home devices, to get started to go to smarthome section of the alexa app.

So I am a little confused.  My current echo - i just say, Alexa turn on the kitchen lights & it works.  

 

With this new dot on my mothers account I need to say "Alexa tell izy to turn on the kitchen lights" - if i just say Alexa turn on the kitchen lights it doesnt work (on her dot).

 

On my older Echo I dont need the Izy stuff.  Any ideas?

You added the ISY skill. That's OK, the ISY skill allows for more advanced features, such as running the condition(s) of a program.

 

Try again. This time add the ISY Optimized for Smart Home V2.

Stu - Thank you for the hand holding - not sure why i am having such a hard time.  The strange thing is that both the ISY skill & ISY Optimized for Smart Home V2 were enabled.  I hit the discover button (nothing happened).  I am thinking if it still doesnt work (I will test in the morning) I might need to try firefox vs chrome.

If Discover doesn't show any devices, then you haven't added any devices to your mom's sub-account. Devices don't transfer from one account to another.

So i have enabled / disabled the V2 skill a few times.  I dont remember the first time but I am using a different PC to make these changes (never logged into the portal) and when I enable the V2 skill, it takes me to an amazon page asking if amazon can login, then I hit yes, & I get a page saying to hit discover - but i never logged into the portal (on this PC) - so I am not sure if amazon saves the information.  

 

When i log into my mothers account - it has 5 scenes (on the ISY portal).  I tried a number of browsers on three PC's (chrome & firefox).  

 

 

But in Alexa under my moms account - i have 0 devices in all three categories - I am not sure how to force the amazon alexa website to let me relogin to my mothers account (ISY).  I feel like its missing a step.

 

 

As soon as I hit enable on amazon for the skill it goes to this page - but never logs in.  

https://pitangui.amazon.com/spa/partner/authorization-result.html?partnerFriendlyName=ISY%20Optimized%20for%20Smart%20Home%20V2&success=true

Edited July 3, 20178 yr by RichTJ99

Hi RichT99,

 

Browser cache does cause this issue. So:

1. Please make sure you follow the instructions here: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_using_Multiple_Echos_Smart_Home

2. For each account, close the browser and reopen (or use another browser)

 

With kind regards,

Michel

Hi,

 

So it turns out that I forgot (my fault) on the portal to login to my amazon account (link it).  Once I did that it worked 123.  

 

Thanks,

Rich