Socket Open error

[stusviews]

I occasionally get the following error message:

I can clear the message and everything functions as it should. Is this something I should be concerned about, other than the inconvenience? Is there a something that needs to be done so that the message doesn't appear?

[Michel Kohanim]

Hi stusviews,

 

That is related to a timeout during TLS negotiation. If your ISY is busy, the likelihood of getting this error gets higher: ISY can handle 3 simultaneous connections and 32 sockets. In 99.9% of the cases, the reason for this is that a) ISY is busy doing something which is notified to the Admin Console the Admin Console tries to call ISY to figure out what happening so that it can have relatively accurate progress bar.

 

With kind regards,

Michel