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New to Z wave - issues


bkpky

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I just converted motion sensors from Insteon to Wave (Aeotec Multi Sensor 6).  I have them detected in ISY but now that they are installed in the ceiling mounts, they are not changing status.   I have healed, synced, rebooted ISY, etc.    Now nothing shows under status details of devices.   Here is a log showing no communication.   How do I troubleshoot this?

 

 

Thu 08/17/2017 22:26:57 : [ELK-TX      ] Get Topology

 
Thu 08/17/2017 22:27:02 : [ELK 0  13  0] Zone : Living Motion : Normal (51/0/0)
 
Thu 08/17/2017 22:27:02 : [ELK 0  13  0] Zone : Living Motion : Short (52/3/0)
 
Thu 08/17/2017 22:27:03 : [ELK 1   0  0] Area : Main House : Ready To Arm (2/1/0)
 
Thu 08/17/2017 22:27:15 : [  12 AF 26 1]      DOF   0
 
Thu 08/17/2017 22:27:16 : [  12 AF 26 1]      DON   0
 
Thu 08/17/2017 22:27:16 : [  12 AF 26 1]       ST 204
 
Thu 08/17/2017 22:28:46 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:29:11 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:29:30 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:29:49 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:30:07 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:30:26 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:30:52 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:31:10 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:31:33 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 5 (0x05) ---- 
 
Thu 08/17/2017 22:31:48 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 5 (0x05), not sync'ed
 
Thu 08/17/2017 22:31:48 : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync --
 
Thu 08/17/2017 22:32:12 : [ZWAVE-WAKEUP   5] Query device when awake ZW005_1
 
Thu 08/17/2017 22:32:20 : [ELK-TX      ] Get Topology
 
Thu 08/17/2017 22:32:20 : [ELK-TX      ] Get All Status
 
Thu 08/17/2017 22:32:27 : [ZWAVE-WAKEUP   5] Query device when awake ZW005_1
 
Thu 08/17/2017 22:32:28 : [  12 AF 26 1]       ST   0
 
Thu 08/17/2017 22:33:21 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ] ----------------------------------------------
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ] ZW003_1 uid=3 type=4.33.1 mid=134 tid=258 pid=100 model=0
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x5E  V0  ZWAVEPLUS_INFO
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x86  V0  VERSION
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x72  V2  MANUFACTURER_SPECIFIC
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x59  V0  ASSOCIATION_GRP_INFO
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x85  V2  ASSOCIATION
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x73  V0  POWERLEVEL
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x71  V3  NOTIFICATION
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x84  V2  WAKE_UP
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x80  V0  BATTERY
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x30  V0  SENSOR_BINARY
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x31  V5  SENSOR_MULTILEVEL
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x70  V1  CONFIGURATION
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x7A  V2  FIRMWARE_UPDATE_MD
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  x5A  V0  DEVICE_RESET_LOCALLY
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    -  xEF  V0  MARK
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]   sensorType=  1  scaleMask=  3  defScale=1
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]   sensorType=  3  scaleMask=  2  defScale=1
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]   sensorType=  5  scaleMask=  1  defScale=0
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]   sensorType= 27  scaleMask=  1  defScale=0
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ] 
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ] Node   3 - Hallway - Multilevel Sensor has the following neighbors
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ]    No Neighbors
 
Thu 08/17/2017 22:35:29 : [ZW-SHOW         ] 
 
Thu 08/17/2017 22:35:44 : [ZW-SHOW         ] Node   3 - Hallway - Multilevel Sensor cannot retrieve association groups
 
Thu 08/17/2017 22:35:44 : [ZW-SHOW         ] 
 
Thu 08/17/2017 22:35:44 : [ZW-SHOW         ] ----------------------------------------------
 
Thu 08/17/2017 22:36:39 : [All         ] Writing 0 bytes to devices
 
Thu 08/17/2017 22:38:07 : [ZWAVE-DB        ] Unexpected NULL database for uid=2 0x02
 
Thu 08/17/2017 22:38:07 : [ZWAVE-HEAL     3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:38:07 : [ZWAVE-HEAL     3] Updating Neighbors for 'Hallway - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:38:23 : [ZWAVE-HEAL     3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:38:23 : [ZWAVE-WAKEUP   3] Network Heal device when awake ZW003_1
 
Thu 08/17/2017 22:38:23 : [ZWAVE-HEAL     4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:38:23 : [ZWAVE-HEAL     4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:38:38 : [ZWAVE-HEAL     4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:38:38 : [ZWAVE-WAKEUP   4] Network Heal device when awake ZW004_1
 
Thu 08/17/2017 22:38:38 : [ZWAVE-HEAL     5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:38:39 : [ZWAVE-HEAL     5] Updating Neighbors for 'Laundry - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:38:54 : [ZWAVE-HEAL     5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:38:54 : [ZWAVE-WAKEUP   5] Network Heal device when awake ZW005_1
 
Thu 08/17/2017 22:38:54 : [ZWAVE-HEAL     6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:38:54 : [ZWAVE-HEAL     6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:39:11 : [ZWAVE-HEAL     6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:39:11 : [ZWAVE-WAKEUP   6] Network Heal device when awake ZW006_1
 
Thu 08/17/2017 22:39:11 : [ZWAVE-DB        ] Unexpected NULL database for uid=2 0x02
 
Thu 08/17/2017 22:39:11 : [ZWAVE-HEAL     3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:39:11 : [ZWAVE-HEAL     3] Updating Neighbors for 'Hallway - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:39:26 : [ZWAVE-HEAL     3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:39:26 : [ZWAVE-WAKEUP   3] Network Heal device when awake ZW003_1
 
Thu 08/17/2017 22:39:26 : [ZWAVE-HEAL     4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:39:26 : [ZWAVE-HEAL     4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:39:42 : [ZWAVE-HEAL     4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:39:42 : [ZWAVE-WAKEUP   4] Network Heal device when awake ZW004_1
 
Thu 08/17/2017 22:39:42 : [ZWAVE-HEAL     5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:39:42 : [ZWAVE-HEAL     5] Updating Neighbors for 'Laundry - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:39:58 : [ZWAVE-HEAL     5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:39:58 : [ZWAVE-WAKEUP   5] Network Heal device when awake ZW005_1
 
Thu 08/17/2017 22:39:58 : [ZWAVE-HEAL     6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Time allowed=30 seconds
 
Thu 08/17/2017 22:39:58 : [ZWAVE-HEAL     6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : working ...
 
Thu 08/17/2017 22:40:14 : [ZWAVE-HEAL     6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Failed
 
Thu 08/17/2017 22:40:14 : [ZWAVE-WAKEUP   6] Network Heal device when awake ZW006_1
 
Thu 08/17/2017 22:40:14 : Network Heal complete
 
Thu 08/17/2017 22:40:43 : [ZWAVE-NODE-SYNC] -- Start -- ISY/Z-Wave Node Sync FULL -- 
 
Thu 08/17/2017 22:40:43 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 2 (0x02) ---- 
 
Thu 08/17/2017 22:40:58 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 3 (0x03) ---- 
 
Thu 08/17/2017 22:41:13 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 3 (0x03), not sync'ed
 
Thu 08/17/2017 22:41:13 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 4 (0x04) ---- 
 
Thu 08/17/2017 22:41:28 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 4 (0x04), not sync'ed
 
Thu 08/17/2017 22:41:28 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 5 (0x05) ---- 
 
Thu 08/17/2017 22:41:43 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 5 (0x05), not sync'ed
 
Thu 08/17/2017 22:41:43 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 6 (0x06) ---- 
 
Thu 08/17/2017 22:41:58 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 6 (0x06), not sync'ed
 
Thu 08/17/2017 22:41:58 : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync --
 
Thu 08/17/2017 22:42:56 : [All         ] Writing 0 bytes to devices
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Hi bkpky,

 

Can you please let me know what other Z-Wave devices you have that are NOT battery operated? You need at least 2 non-battery operated devices to create a good mesh.

 

With kind regards,

Michel

 

Michel, this was my first jump from Insteon to Z-wave.   I became really frustrated with Insteon motion sensors.   I had purchased the new Insteon motions with hopes they would do better than the old version but seeing the trouble you were having getting them to share a standard, I jumped ship to these Z wave motions and the ISY z wave upgrade.   Unfortunately, I don't have any other devices except these.    I have 4 new motions.   3 of them are within 10 feet of my ISY and the 4th about 50 feet away from the 3.   These were working prior to installing them in the recessed ceiling mounts AeoTec makes.   Although, they all were on my office desk when I was joining them to the ISY.    

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