Alexa portal V3 AV mapping

[patryk.szady]

Hi all,

I’m getting my virtual devices setup via the Portal V3 Alexa. Everything works great for example “Alexa turn on my Living Room TV” -> the program runs instantly and turns on the keypad button, dims the lights, and of course turns on the tv and changes my receiver input. However, the Echo device itself spins as if alexa doesn’t know what to do and comes back with “Sorry Living Room TV is not responding.” Even thought everything ran fine on the ISY side. Has anyone come across the issue? Not sure how to troubleshoot.

Thanks,

Patryk

[Michel Kohanim]

Hi patryk.szady,

 

Please send your uuid to support@universal-devices.com.

 

With kind regards,

Michel