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Platform_Errors--10108


RRoyceus

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Yesterday I installed NodeLink in my ISY running version 5.0.12.  I also installed the program on a Raspberry Pi.  I connected my Rainmachine to the PI.  All of my zones show up fine.  If I start a zone, it shows running on the ISY.  But if I try to start or stop a zone, nothing happens and I get Platform_Errors--10108.  When I look at the log, I see the attached image.  I do not have the address 192.168.1.93 on my network.  Notice that the port keeps changing.  Any ideas?

 

isy log 3-12-18.JPG

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Yesterday I installed NodeLink in my ISY running version 5.0.12.  I also installed the program on a Raspberry Pi.  I connected my Rainmachine to the PI.  All of my zones show up fine.  If I start a zone, it shows running on the ISY.  But if I try to start or stop a zone, nothing happens and I get Platform_Errors--10108.  When I look at the log, I see the attached image.  I do not have the address 192.168.1.93 on my network.  Notice that the port keeps changing.  Any ideas?
 
5aa7322322400_isylog3-12-18.JPG.8c5c4f15fd3d6002f3d062f02919be33.JPG


Something on 192.168.1.93 is trying to access the api on your ISY using an incorrect username and/or password.

The increasing port is normal - these are ephemeral ports of outbound connections from the remote device.
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Thanks,  for the quick reply. I found the device.  It was my Autellis pool control. I had tried pinging it, but it did not ping.  I connect to it in network resources, but rarely have used it in the ISY.  My ISY username changed when I upgraded to the 5.0 series.

now when I try to turn a zone, I just get “Request Failed”

Any more advice?

 

 

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Thanks,  for the quick reply. I found the device.  It was my Autellis pool control. I had tried pinging it, but it did not ping.  I connect to it in network resources, but rarely have used it in the ISY.  My ISY username changed when I upgraded to the 5.0 series.
now when I try to turn a zone, I just get “Request Failed”
Any more advice?
 
 


I don’t have one of those devices - but changing your ISY password would have caused this. You’ll have fix the password so it matches the new ISY password.
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31 minutes ago, io_guy said:

Enable Debug on the Main, System Config, and RainMachine pages and post your log here with a failed zone control attempt.

ISY logs and messages are useless to me, I need the NodeLink logs.

I see how to set it to debug level, but how do I save the log to a file I can send?

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I fixed the problem.  I noticed in the ISY the NodeLink address was 192.168.0.x not 192.168.1.x.  I have no idea how it got changed. Fixed that and restarted, but it still did not work.  Next I re-entered the password and the zip file.  Everything works now.

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