jkraus Posted April 16, 2018 Posted April 16, 2018 HI, Just curious if anyone has ideas. I have two toggle switches in garage that sit side by side. One of them decided to not be working so well. It always works locally, but not always in a program or remotely. I tired to restore it an the isy can never complete the "write". So I assume it is bad (as several years old), so replaced with another used one I had around and while isy can add it to the program it has the same problem of isy not being able to update it. Since these are old non-dual band units I ordered a new dual band paddle switch arriving today. I will install and see if that fixes the problem, but with this switch working for years and the second one (although also old) not working in the same way, I am thinking it may be another problem. Any thoughts?
paulbates Posted April 16, 2018 Posted April 16, 2018 (edited) I know with my togglincs, especially one on the outskirts of my insteon network, ... they can "lose their marbles" and need to be factory reset, and then restored. Like every 3 - 4 years, more often if there is a power outage with brown outs. What you describe can also sometimes indicative of a noisy load problem. If the problem persists across several devices, it could be that. Is it an LED bulb, etc? Paul Edited April 16, 2018 by paulbates
lilyoyo1 Posted April 16, 2018 Posted April 16, 2018 (edited) What is it controlling? Sometimes bulbs such as cfl puts out a lot of noise as the age. While the light output is still good, it causes havoc on Powerline communications Edited April 16, 2018 by lilyoyo1
jkraus Posted April 16, 2018 Author Posted April 16, 2018 Factory reset is pin pulled then held back in for 10sec correct. Did that and tried to restore but write function halted half way through
paulbates Posted April 16, 2018 Posted April 16, 2018 58 minutes ago, jkraus said: Factory reset is pin pulled then held back in for 10sec correct. Did that and tried to restore but write function halted half way through With the LEDs removed? If the LEDs are creating the noise that could explain it Paul
jkraus Posted April 17, 2018 Author Posted April 17, 2018 no, LED lights still in did a factory reset then restore and when writing updates is still only goes halfway then sticks
jkraus Posted April 17, 2018 Author Posted April 17, 2018 will the fact that the new switches are dual band help? the arrival of the new switches is delayed due to the ones I got today are on-off, so returned them, wanted dimmers
lilyoyo1 Posted April 17, 2018 Posted April 17, 2018 It can help. However you could still have issues. You're better off fixing the source of your problems than putting a bandaid on it. I would unscrew the bulbs and test communication. If it improves, I would go with a different brand of led. I've found Philips warm glow and feit enhance line works well with insteon. Others will have their favorites as well.
jkraus Posted April 17, 2018 Author Posted April 17, 2018 all loads (lights) removed still will not update
lilyoyo1 Posted April 17, 2018 Posted April 17, 2018 Try moving to a location without issues and update. If it still doesn't work it's the device and a replacement will work. If it does work then it's something with that location and a new device may not work unless you have other dual band devices within range.
paulbates Posted April 17, 2018 Posted April 17, 2018 The only caveat is that I've had cases were excessive line noise "confused" even dual band devices. I'm not suggesting a course of action different than lilyoyo, but currently the evidence does not exclude local line noise as a problem.
jkraus Posted April 20, 2018 Author Posted April 20, 2018 seems to be just a bad switch, at least the new dual band one did work right away, so problem solved, will keep a watch is it a "band-aide" withe the dual band or is it solid, but so far OK
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