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Problem Linking a KPL


smokegrub

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Trying to link a Dimmer Keypad (6-button) to my ISY. I have tried linking using New Insteon Device by typing in the device’s address. Didn’t work. I assume that is because the device is not in linking mode. I tried holding down button “a” (I saw a vague reference to that elsewhere). That didn’t work. Any help will be appreciated.

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1 hour ago, smokegrub said:

Trying to link a Dimmer Keypad (6-button) to my ISY. I have tried linking using New Insteon Device by typing in the device’s address. Didn’t work. I assume that is because the device is not in linking mode. I tried holding down button “a” (I saw a vague reference to that elsewhere). That didn’t work. Any help will be appreciated.

The device does not have to be in the linking mode to add it to the ISY. Only battery operated devices need to be put into linking mode prior to adding them to the ISY.

 Are you getting any error messages when you try to add it?

Are you sure you're entering the correct address for the device?    Make sure you use the Zero not the letter O if the address has one.

You should also do a factory reset on the device prior to adding it to the ISY

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