Google Home In Someones Else's Home

[apostolakisl]

Can someone tell me what the heck happened here?  My google home (according to my phone app) is listed as being in someone elses home.  Whose? I don't know.  I haven't done anything recently except add some routines.  My google home now no longer responds to any of the voice commands I set up with ISY.  My phone does.  What the heck!  How do I get this moved back to my home?

 

EDIT:  I figured out that it moved to another account owned by me.  But I don't know how it got switched.  

Edited November 12, 2018 by apostolakisl

[asbril]

Though it has never happened to me with the Google Home App, I have this issue with Google calendar as well as with other Google applications.

The weird issue that  I have with GH is that appointments show up on my Google Hub that I deleted several weeks ago.

[apostolakisl]

I'm confused as to what happened.  

1) My ISY portal is linked to my personal gmail account.  All of the ISY actions are there and working when I use my google assistant on my phone.

2) My google home up until a few days ago worked with all of those ISY created voice commands just the same.  Except not the "routines".

3) I can't recall what I linked my google home to when I first bought it over a year ago.  I may have linked it to my "family" gmail account, but if so, then how why did it ever work with my ISY commands?  

So either my ISY commands were somehow working on both accounts (until a few days ago), or the google home switched accounts for ? reasons.  I am suspecting that creating "routines" may have something to do with it.

[Jimbo.Automates]

You can have the GH linked to any Google account and then link that account to any portal account, the two are not tied together by default.

Sent from my Pixel 3 XL using Tapatalk

[apostolakisl]

9 hours ago, Jimbo said:

You can have the GH linked to any Google account and then link that account to any portal account, the two are not tied together by default.

Sent from my Pixel 3 XL using Tapatalk
 

There is no default because portal isn't a google product and doesn't need to be linked to any google account at all.  Home by default must be linked to a google account.  The point here is that my google home and portal were linked, then they weren't, for no reason that I can see.

[Jimbo.Automates]

There is no default because portal isn't a google product and doesn't need to be linked to any google account at all.  Home by default must be linked to a google account.  The point here is that my google home and portal were linked, then they weren't, for no reason that I can see.

Right, I was answering your question:
3) I can't recall what I linked my google home to when I first bought it over a year ago.  I may have linked it to my "family" gmail account, but if so, then how why did it ever work with my ISY commands
Guess I didn't make that clear.

Sent from my Pixel 3 XL using Tapatalk

[apostolakisl]

1 hour ago, Jimbo said:

Right, I was answering your question:
3) I can't recall what I linked my google home to when I first bought it over a year ago.  I may have linked it to my "family" gmail account, but if so, then how why did it ever work with my ISY commands
Guess I didn't make that clear.

Sent from my Pixel 3 XL using Tapatalk
 

My portal account was never linked to my google family account. 

 

EDIT: I did get it all working again by unlinking the Home from my family google account and linking it to my personal one (the one that portal is linked to).  It took my a little effort to find the menu to "unlink" and then there were a bunch of steps to re-link to my personal account.  No way in the world I could have unlinked it and then re-linked it by accident for it to have moved out of my personal account.  So I'm just very confused on how it was originally linked up with portal and then not linked to portal.  Is there some way for it to have been linked to my personal google account (and thus portal) while having been also linked to my family account?  Like some sort of secondary account link?

Edited November 13, 2018 by apostolakisl