bdw72 Posted January 2, 2019 Posted January 2, 2019 I have a 2477S installed to control some lights. I can control the light via Alexa both on and off, but at the switch it will not turn on but will turn the light off when I use Alexa to turn it on. I have restored the setting and still does not work. What next?
lilyoyo1 Posted January 2, 2019 Posted January 2, 2019 Factory reset the switch and test to see if it works after the factory reset. If it does, right click on the ISY and choose restore devices.
oberkc Posted January 2, 2019 Posted January 2, 2019 I cannot help but fear that this is a hardware failure.
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