ruben bautista Posted January 6, 2019 Posted January 6, 2019 New ISY994i ZW+PRO. Before reading the user guide I was able to add/include 2 GE Z-Wave light switch. I did a "factory reset Zwave Dongle" after reading the user guides which removed the 2 GE Z-Wave device and now not able to add/include. Also I did a "Upgrade Z-Wave firmware" per user guide, which failed. Currently Z-Wave version 6.81.00. I tried "remove/exclude Z_Wave device" which did not work. Please help a new member.
Michel Kohanim Posted January 7, 2019 Posted January 7, 2019 @ruben bautista, I already responded to your ticket. What you need to do is: 1. Z-Wave | Tools | Synchronize Nodes | All 2. Z-Wave | Exclude … please let me know if the dialog goes away With kind regards, Michel
ruben bautista Posted January 7, 2019 Author Posted January 7, 2019 Thank you Michael, problem fixed.
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