Dropdown/entry fields not working in AC

[Wagonbacker9]

I've had my hardware for almost 2 years, and am just now getting to getting the system up and running.

After finding out that the 'siren' device doesn't work below 5.0 firmware, I've upgraded to the 5.0.15 beta, since about half of the things I want to set up are "make a noise to let me know my kids are doing something".

The issue I'm having is in the admin console no matter what I do I cannot edit dropdowns (example: in programs setting the time in an "if" clause), they flash briefly on the screen and then disappear or text fields (example: email address) which simply don't allow me to type in them.

I AM however able to edit things like the system configuration (time, location, etc), create scenes, add devices...

I've flushed the java cache, rebooted, upgraded to 1.8.0_201, added my ISY IP to the java security exceptions, and cannot think what else to do.

My hardware, should it matter, is an ASUS laptop running W10. Its very small and basic.. I would have called it a netbook if that term hadn't fallen out of favor so fast.

Any suggestions would be appreciated.

Edit: I tried rolling back to 4.7.3 and it still does the exact same thing.

[Michel Kohanim]

@Wagonbacker9,

Are you certain you are using the latest UI?
https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop

With kind regards,
Michel

[Wagonbacker9]

I checked and each time it was matched the firmware version.

[Michel Kohanim]

@Wagonbacker9,

I am so very sorry to hear. I have never heard of this issue before. The only thing that I can recommend is this:

https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_is_very_slow_or_hangs

With kind regards,
Michel

[Wagonbacker9]

Tried it.. no change. Updated to 1.8.0.211 (just released today I think?). No change. Rebooted (link to the javaws.exe broken). Reinstalled the launcher. No change.

As an added bonus my wife's MacBook is too old to even attempt using it (ios 10.6.8), and naturally its blocked on my work laptop. So I'm pretty dead in the water.

[Wagonbacker9]

OK, This is bizarre, I have no idea if this is remotely related (it shouldn't be.. I work in technology), but I unplugged a device that I couldn't get to pair (a 2876D dimmer, couldn't determine insteon engine). Replaced it with a different device, and now everything in the Admin UI works fine.

[Wagonbacker9]

Well, that was short lived. The AC hung, so I rebooted, and it was doing it again.

So I went and collected the 2 motion sensors that were not in communication, got them back on the network thinking that communication had something to do with it.

Nope... Right back to the error state where the dropdowns and text fields are in-editable.

 

Restored from a backup taken when everything was working fine, same thing.

This is incredibly frustrating... guess maybe i'll try a new computer? lol

[Michel Kohanim]

@Wagonbacker9,

I am so very sorry to hear but this seems to me to be related to either cache or memory. What I suggest is for you to complete delete your Java cache directory (you'll find the path in Java Console | Settings). I have seen many strange things happen in the cache especially on MAC.

With kind regards,
Michel

[Wagonbacker9]

Yeah, its fairly obviously an issue with the laptop in some capacity.. I've already done that several times, including wiping out java applets entirely.

This may be the catalyst to replace this aging computer, which I really need to do anyway. I bought it to get me through the "my kids destroy everything nice" phase, which I hope I am past, at least for the most part.

[Michel Kohanim]

@Wagonbacker9,

Did you actually delete the cache directory on the computer? 

With kind regards,
Michel

[Wagonbacker9]

I have. It recovered temporarily, but I'm not optimistic that it'll stick.