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Discover Devices


mike2545

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Posted

What happened since Christmas that you cant discover devices anymore?

I have a lamp module that I named "Christmas Tree" now I renamed it in the ISY portal and the Alexa Devices  Discover devices gives me:

Unable to complete your request.

 

Regards

 

-Mike

Posted (edited)

bmercier, Thank you for the reply, I tried both voice and through the alexa.amazon.com web page, both with

Unable to complete your request. 

I un-linked and re-linked ISY Optimized for Smart Home V3 with same results.

 

 

Mike

Edited by mike2545
added more information
Posted
bmercier, Thank you for the reply, I tried both voice and through the alexa.amazon.com web page, both with

Unable to complete your request. 

I un-linked and re-linked ISY Optimized for Smart Home V3 with same results.
 
 
Mike



This is not usual. Please open a ticket referencing this thread with your uuid. I will check the logs.

Benoit


Sent from my iPhone using Tapatalk
Posted

I am likewise experiencing this same issue. All has been fine and today tried to discover devices due to some changes and am getting the same error: Unable to complete your request. The Echo and ISY are talking just fine together, lights, scenes, etc already in Echo work without issue. Have tried: disable / enable skill, reset the network completely, unplug the Echo...all same result either through the Amazon app or browser.

Posted
1 hour ago, GQuack said:

I am likewise experiencing this same issue. All has been fine and today tried to discover devices due to some changes and am getting the same error: Unable to complete your request. The Echo and ISY are talking just fine together, lights, scenes, etc already in Echo work without issue. Have tried: disable / enable skill, reset the network completely, unplug the Echo...all same result either through the Amazon app or browser.

Please open a ticket referencing this thread and your uuid. Will check the logs.

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