palayman Posted September 11, 2019 Share Posted September 11, 2019 Clicking on this link in the admin console use to take me to a page where I could manage and add new modules. Now it takes me to a login page with no obvious way to get to the old page after logging in. How do I get there? Paul Link to comment
DirtRoad Posted September 11, 2019 Share Posted September 11, 2019 I am a total newbie and completely confused (pretty normal for me) but I too tried to purchase the X-10 module to help me transition my old X-10 system slowly over to Insteon but I can't find the module... Link to comment
Brian H Posted September 11, 2019 Share Posted September 11, 2019 I got the same thing Tried my forum user name and password and got a wrong password message. Maybe it is a pass word I originally used when I registered my ISY994i or older models I had in the past and have total forgot. Link to comment
larryllix Posted September 11, 2019 Share Posted September 11, 2019 Oh those stinkin' passwords! I have almost a hundred passwords and accounts on the go now, and almost every one has demanded I change that one, with an Uppercase, punctuation, lowercase, and numeric digit combinations over the last few years. Of course, most never admit they have changed their security style when my password suddenly doesn't work anymore despite logging the password in a hard paper log. Now the new "blame the user" technique is to implement 2FA using another password or technique to fool users into a false sense of security, instead of admitting it was an inside job. How are things more secure when I have to reset my password every year to a generic one and it passes over the fake secure websites through a browser that has never communicated with that server before and has to pass the new security online? Link to comment
palayman Posted September 11, 2019 Author Share Posted September 11, 2019 1 hour ago, Brian H said: I got the same thing Tried my forum user name and password and got a wrong password message. Maybe it is a pass word I originally used when I registered my ISY994i or older models I had in the past and have total forgot. I got logged in OK. Just can't figure out where to go to purchase modules. Help! Link to comment
palayman Posted September 12, 2019 Author Share Posted September 12, 2019 It seems the link doesn't work the way it use to. Now you need an account, you need to login and you need to add the ISY to your account to manage the modules. Would have been nice to be told of the change in behavior. Paul Link to comment
kclenden Posted September 12, 2019 Share Posted September 12, 2019 4 hours ago, palayman said: It seems the link doesn't work the way it use to. Now you need an account, you need to login and you need to add the ISY to your account to manage the modules. Would have been nice to be told of the change in behavior. Paul I'm not sure when they changed how the link works, but they do seem to have updated the wiki at the same time. I also tried my forum username and password, but they didn't work. They do have a "Forgot Password?" link which allows you to specify an email address. Conveniently it comes back and tells you whether that email address is registered. After trying all the email addresses I use to register online accounts, I decided that I must never have registered my device. So I created an account, and then followed the instructions above and was off and running... Link to comment
Brian H Posted September 12, 2019 Share Posted September 12, 2019 I registered all my ISY devices. From the original ISY26 to my two ISY994i controllers. So I think an official account was not placed. Though it did know my email address. Link to comment
DirtRoad Posted September 12, 2019 Share Posted September 12, 2019 Thank you kclenden for doing the research and passing on the info... Now if I can only figure out how to program my unit, all will be right with the world... Link to comment
Brian H Posted September 12, 2019 Share Posted September 12, 2019 Well I checked back in my notes. My UDI Account used my email address and a password I generated for it. I then had access to all the modules information I have owned over the years. It was not my users name or password for forum access Link to comment
Brian H Posted September 12, 2019 Share Posted September 12, 2019 @DirtRoad Have you looked in the UDI Wiki? There are all kinds of information. On such things as X10 control and the optional purchased A10/X10 module. https://wiki.universal-devices.com/index.php?title=Main_Page https://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:Enhanced_A10/X10 Link to comment
brians Posted October 8, 2019 Share Posted October 8, 2019 Thanks for this thread, I actually opened a support ticket about this. I was entering the actual serial number from bottom of my ISY LOL Link to comment
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