Jimbo.Automates Posted October 29, 2019 Posted October 29, 2019 I noticed a rattle inside my new polisy so I opened it up and see the wlan board is not connected, does it matter which connector I put it back in? Sent from my Pixel 3 XL with Tapatalk
Jimbo.Automates Posted October 29, 2019 Author Posted October 29, 2019 Nevermind, length of wires only allow connecting to the middle one.Sent from my Pixel 3 XL with Tapatalk
Michel Kohanim Posted October 29, 2019 Posted October 29, 2019 @Jimbo, Thanks so very much for letting us know. It seems that the board extender is not long enough. This is the 2nd report of the board coming loose. We'll rectify the design. With kind regards, Michel
gviliunas Posted October 30, 2019 Posted October 30, 2019 Sorry to say that here is the 3rd report. Based on @Jimbo's finding, I checked before plugging my new Polisy in and also found the WLAN board also disconnected and looking like his. Plugged the board back in and good-to-go.
Toddimus Posted October 30, 2019 Posted October 30, 2019 1 hour ago, gviliunas said: Sorry to say that here is the 3rd report. Based on @Jimbo's finding, I checked before plugging my new Polisy in and also found the WLAN board also disconnected and looking like his. Plugged the board back in and good-to-go. Ditto here as well. Not using the WiFi at this time anyway.
automationgeek Posted November 4, 2019 Posted November 4, 2019 Same here, but also for me the memory board was also not connected.
Michel Kohanim Posted November 4, 2019 Posted November 4, 2019 Thank you all for all the feedback. We are making some installation changes and testing them as we speak. For those with these issues, please send an email to sales@universal-devices.com so that we can extend your warranty for an additional year. With kind regards, Michel
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