Posted October 29, 20195 yr I noticed a rattle inside my new polisy so I opened it up and see the wlan board is not connected, does it matter which connector I put it back in? Sent from my Pixel 3 XL with Tapatalk
October 29, 20195 yr Author Nevermind, length of wires only allow connecting to the middle one.Sent from my Pixel 3 XL with Tapatalk
October 29, 20195 yr @Jimbo, Thanks so very much for letting us know. It seems that the board extender is not long enough. This is the 2nd report of the board coming loose. We'll rectify the design. With kind regards, Michel
October 30, 20195 yr Sorry to say that here is the 3rd report. Based on @Jimbo's finding, I checked before plugging my new Polisy in and also found the WLAN board also disconnected and looking like his. Plugged the board back in and good-to-go.
October 30, 20195 yr 1 hour ago, gviliunas said: Sorry to say that here is the 3rd report. Based on @Jimbo's finding, I checked before plugging my new Polisy in and also found the WLAN board also disconnected and looking like his. Plugged the board back in and good-to-go. Ditto here as well. Not using the WiFi at this time anyway.
November 4, 20195 yr Thank you all for all the feedback. We are making some installation changes and testing them as we speak. For those with these issues, please send an email to sales@universal-devices.com so that we can extend your warranty for an additional year. With kind regards, Michel
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