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Problem with controlling new device


firstone

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So, I have a brand new ISY and trying to add a Leviton plug-in on/off module. Devices seems to be added successfully. But I don't have on/off buttons. Only All On / All Off. Sending All On  or All On produces failure. 

Thu 11/21/2019 01:05:04 PM : [ZWAVE-TX ZW002_1] [27/04] CC=0x27 cmd=0x04 [] ACK,AUTO,EXPLORE To=0x02
Thu 11/21/2019 01:05:07 PM : [ZWAVE-TX ZW002_1] [86/13] CC=0x86 cmd=0x13 [26] ACK,AUTO,EXPLORE To=0x02
Thu 11/21/2019 01:05:11 PM : [ZWAVE-WAIT      ] Waiting 24 ticks for retry 1 of 2
Thu 11/21/2019 01:05:13 PM : [ZWAVE-TX ZW002_1] [86/13] CC=0x86 cmd=0x13 [26] ACK,AUTO,EXPLORE To=0x02
Thu 11/21/2019 01:05:18 PM : [ZWAVE-WAIT      ] Waiting 24 ticks for retry 2 of 2
Thu 11/21/2019 01:05:19 PM : [ZWAVE-TX ZW002_1] [86/13] CC=0x86 cmd=0x13 [26] ACK,AUTO,EXPLORE To=0x02
Thu 11/21/2019 01:05:24 PM : [ZW-TX-FAILED] 2.0/0x86.13
Thu 11/21/2019 01:05:31 PM : [        Time] 13:05:41 0(0)
 

Pressing a button on plug-in module doesn't seem to do anything either. 

Thu 11/21/2019 01:06:41 PM : [ZWAVE-RX ZW002_1] [82/01] Hail ACK,AUTO,EXPLORE From=0x02
Thu 11/21/2019 01:06:41 PM : [D2D EVENT   ] Event [ZW002_1] [HAIL] [0] uom=0 prec=-1
Thu 11/21/2019 01:06:41 PM : [     ZW002_1]     HAIL   0
 

I feel like I'm missing something basic but not sure what it is. Could something be defective?

I've tried removing it, resetting ISY z-wave board to factory default and adding it back. Still the same.

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36 minutes ago, firstone said:

Same one you've tried to help me with in firmware thread = Leviton Vizia plugin (VRC0P), which is a different issue. Z-Wave version 6.81.00, FW 5.0.16.

Are you sure you are using the right product? Your previous issue was with a dimmer with the same model number but now its an on/off module with the same model#. Levitons dimmers and on/off modules have different part numbers than what you provided. According to levitons website, the device you are trying to add is a serial interface module which would explain your issues.

Model # you provided: https://www.leviton.com/en/products/VRC0P-1LW

Leviton dimmer: https://www.leviton.com/en/products/dzpd3-2bw

Leviton On/off: https://www.leviton.com/en/products/dzpa1-2bw

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20 hours ago, lilyoyo1 said:

Are you sure you are using the right product? Your previous issue was with a dimmer with the same model number but now its an on/off module with the same model#. Levitons dimmers and on/off modules have different part numbers than what you provided. According to levitons website, the device you are trying to add is a serial interface module which would explain your issues.

Model # you provided: https://www.leviton.com/en/products/VRC0P-1LW

Leviton dimmer: https://www.leviton.com/en/products/dzpd3-2bw

Leviton On/off: https://www.leviton.com/en/products/dzpa1-2bw

Typo on my part. It's VRP03.

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There is an issue with some Leviton Z-Wave products where it says it supports the VERSION command class, but does not support some of its mandatory features.  We've added some custom code to ISY as a workaround to this deficiency in the Leviton products.  It will be available in the next build.

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41 minutes ago, Chris Jahn said:

There is an issue with some Leviton Z-Wave products where it says it supports the VERSION command class, but does not support some of its mandatory features.  We've added some custom code to ISY as a workaround to this deficiency in the Leviton products.  It will be available in the next build.

Thank you. As a side note, not sure if you've seen my different comment in firmware thread - it appears when ISY doesn't any ANY nodes, you cannot add z-wave device. It's adding it to z-wave nodes but fails crating ISY node. Once I've added insteon device, it worked fine as far as adding z-wave devices goes.

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14 minutes ago, simplextech said:

I have an ISY that I test with that only has z-wave devices and has never been connected to a PLM.

Mine was also fresh from UDI and I've upgraded to 5.0.16 before I've attempted to add anything. Not sure if any of those are factors. But it is/was entirely reproducible. I've done it 3 or 4 times with the same result.

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3 minutes ago, firstone said:

Mine was also fresh from UDI and I've upgraded to 5.0.16 before I've attempted to add anything. Not sure if any of those are factors. But it is/was entirely reproducible. I've done it 3 or 4 times with the same result.

Have you tried factory resetting the ISY Z-Wave dongle first?  I've tried this several times with a Leviton RZP03 and it works every time.

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3 minutes ago, Chris Jahn said:

Have you tried factory resetting the ISY Z-Wave dongle first?  I've tried this several times with a Leviton RZP03 and it works every time.

I've tried factory resetting z-wave dongle as well as leviton module multiple times. 

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30 minutes ago, Chris Jahn said:

Have you tried factory resetting the ISY itself?

Resetting ISY didn't do anything. But I've played with it a little more and I only unable to add z-wave device when ISY was brought up with no PLM connected and it said it was running in safe mode. So if that's caused by safe mode, I guess it works as intended. I've figured z-wave functionality would be separate from Insteon. 

Once PLM is plugged in and ISY rebooted, I was able to add z-wave device. Although it's still missing profile and I cannot control it. 

At one point, during my experiment, it was created with profile at one point. But even then, it wouldn't respond to on/off commands.

If you think this is a bug in Leviton that you're going to put workaround for, I'll wait for it. Kind of just want to make sure it's not defective Leviton module or z-wave dongle.

Here's the log just in case, again.

Fri 11/22/2019 04:40:18 PM : [UZW-CMD 1       ] Start Include

Fri 11/22/2019 04:40:18 PM : Listening for Z-Wave devices to add to the network

Fri 11/22/2019 04:40:31 PM : Z-Wave device detected, retrieving info 2

Fri 11/22/2019 04:40:31 PM : Z-Wave device detected, retrieving info 3

Fri 11/22/2019 04:40:31 PM : Z-Wave device detected, retrieving info 5

Fri 11/22/2019 04:40:31 PM : [ZWAVE-TX        ] [0105004A85EDD8]                        REQ ZW_ADD_NODE_TO_NETWORK 

Fri 11/22/2019 04:40:31 PM : Adding Z-Wave devices stopped

Fri 11/22/2019 04:40:32 PM : [ZWAVE-TX        ] [01030020DC]                            REQ MEMORY_GET_ID 

Fri 11/22/2019 04:40:32 PM : [ZWAVE-TX        ] [01030002FE]                            REQ SERIAL_API_GET_INIT_DATA 

Fri 11/22/2019 04:40:32 PM : [ZWAVE-TX        ] [01030005F9]                            REQ ZW_GET_CONTROLLER_CAPABILITIES 

Fri 11/22/2019 04:40:32 PM : Device 2 of type 4.17.4 included into Z-Wave network

Fri 11/22/2019 04:40:32 PM : [ZWAVE-TX     2.0] [72/04] CC=0x72 cmd=0x04 [] ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:32 PM : [ZWAVE-RX     2.0] [72/05] CC=0x72 cmd=0x05 [001D0202030B] ACK,AUTO,EXPLORE From=0x02

Fri 11/22/2019 04:40:32 PM : Adding ISY node(s) for new Z-Wave device 2 type 4.17.4

Fri 11/22/2019 04:40:32 PM : [ZWAVE-TX ZW002_1] [85/05] Assoc Groupings Get ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:32 PM : [ZWAVE-RX ZW002_1] [85/06] Assoc Groupings Report supported=0x01 ACK,AUTO,EXPLORE From=0x02

Fri 11/22/2019 04:40:33 PM : [ZWAVE-TX ZW002_1] [85/02] Assoc Get grp=0x01 ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:33 PM : [ZWAVE-RX ZW002_1] [85/03] Assoc Report grp=0x01 max=0xE8 frames=0x00 nodes= ACK,AUTO,EXPLORE From=0x02

Fri 11/22/2019 04:40:33 PM : Adding additional nodes for new Z-Wave device 2

Fri 11/22/2019 04:40:33 PM :   ...addNodes(uid=2,SWITCH_MULTILEVEL,cc=38,ver=0,sec=F)

Fri 11/22/2019 04:40:33 PM : [ZWAVE-TX ZW002_1] [86/13] CC=0x86 cmd=0x13 [26] ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:38 PM : [ZWAVE-WAIT      ] Waiting 25 ticks for retry 1 of 2

Fri 11/22/2019 04:40:39 PM : [ZWAVE-TX ZW002_1] [86/13] CC=0x86 cmd=0x13 [26] ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:44 PM : [ZWAVE-WAIT      ] Waiting 20 ticks for retry 2 of 2

Fri 11/22/2019 04:40:45 PM : [ZWAVE-TX ZW002_1] [86/13] CC=0x86 cmd=0x13 [26] ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:50 PM : [ZW-TX-FAILED] 2.0/0x86.13

Fri 11/22/2019 04:40:50 PM : [ZWAVE-TX ZW002_1] [85/02] Assoc Get grp=0x01 ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:50 PM : [ZWAVE-RX ZW002_1] [85/03] Assoc Report grp=0x01 max=0xE8 frames=0x00 nodes= ACK,AUTO,EXPLORE From=0x02

Fri 11/22/2019 04:40:50 PM : [ZWAVE-TX ZW002_1] [85/01] Assoc Set grp=0x01 nodes=0x01 ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:50 PM : [ZWAVE-TX ZW002_1] [85/02] Assoc Get grp=0x01 ACK,AUTO,EXPLORE To=0x02

Fri 11/22/2019 04:40:50 PM : [ZWAVE-RX ZW002_1] [85/03] Assoc Report grp=0x01 max=0xE8 frames=0x00 nodes=0x01 ACK,AUTO,EXPLORE From=0x02

Fri 11/22/2019 04:40:50 PM : [All         ] Writing 0 bytes to devices

Fri 11/22/2019 04:40:50 PM : [All         ] Writing 0 bytes to devices

 

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