"discovering nodes - retry"

[kurelgyer]

When installing a new Insteon module, the interface seemed to hang after it found the new device.  I ended up closing and re-opening the Admin Console.  I immediately received pop ups stating, "discovering nodes - retry".  Everything was working earlier today before trying to link an Insteon ON/Off Module.  I also see that under the Z-Wave tab there is an exclamation point and it says, "Z-Wave Dongle Not Responding". My z-wave devices consist of three z-wave locks and two z-wave AOC Repeaters.

I've rebooted the ISY and computer.  My antivirus/firewall is only Windows Defender and has never interfered before.

There has been a window open for hours now that says "Linking".  It slowly progresses to 100% and then starts over.  I cannot control the ISY from the admin console or Agave.

I'm on v5.0.16  See attached event log.

Any suggestions?

ISY-Events-Log.v5.0.16__Tue 2019.11.26 04.29.00 PM.txt

[kurelgyer]

I think I fixed it.  To close this issue:

I had tried rebooting the ISY several times via the Admin Console.  I then noticed I was not receiving the email I programmed the ISY to send when it reboots.

So, I physically unplugged the ISY and the PLM.  This seems to have returned things to normal.  The "Linking" window is gone.

[gregkinney]

Thanks, this worked for me.

[xlurkr]

This happened to me yesterday, and I fixed it today with a power cycle.  Nasty bug.  I was attempting to add an EZSnsRF, which I did successfully today.

-Tom