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Alexa can't reach my ISY. ISY showing Offline/Registered

sthughes
in Amazon Echo

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Posted

Alexa can't reach my ISY to control my devices. ISY showing Offline/Registered. Offline since Dec 2, 2019

I have the same situation since Dec.6 IIRC. Logs will also be sent when access is available.

 

ISY still appears to be running Insteon device security simulations despite no reports or access via Ethernet.

 

Sent using Tapatalk

 

 

 

 

Same here today. No portal access, thus no Alexa.  No nodeserver access (Polisy or nodelink).  Could not connect with console, through portal or apps.  Power cycle was required to restore access. It seemed anything internal to the ISY continued to run, but nothing requiring external access functioned.   Log sent. 

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