I had the Ring working via ISY Portal and the Cloud Nodeserver + Polisy Pro but today I noticed a blue prompt on the dashboard saying "Please click here to authorize access to your Ring account".  Strange, because I already had authorized access to the Ring account and it was working.  So perhaps some update that I did to the Polisy Pro broke it?  Not sure what happened, but regardless, when I put in my valid credentials and the code for 2 factor authentications that I get on my phone it says "invalid e-mail or password" - yet I can login to the main Ring page this way.  Long story short, I had it working; I did nothing to change any settings and now it doesn't work (won't authorize).  Any suggestions here?

Nevermind, typing in the 2 factor authentication code erases the password, so it has to be re-entered.

Not sure why I had to re-authorize - Ring was setup many weeks ago and working.

 

Thanks to this post, I checked my PGC account and saw the same thing. My Ring poly needed reauthorizing even though it’s been working for weeks. I wonder what happened.

Same here.  Thanks.

Hello all,

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With kind regards,
Michel