Posted May 1, 20205 yr Hi, I've been using my Isy for several years with many Insteon devices, however I am trying add my first Z-Wave device without success. My Isy is a "ISY994i ZW PRO" model Isy is running v5.0.16C Z-Wave module is running 6.81.00 After trying to add a Z-Wave device without success, I first tried to Factory reset the dongle (ok), and then upgrade the Z-Wave firmware, that fails. Attempting to upgrade the Z-Wave firmware results in: "Ignored unsupported unsolicited Z-Wave message [RX-U 01040024FA25]" "Z-Wave Command Failed [ZWave15 Upgrade Z-Wave Firmware]" Atempting to add a Z-Wave device gets to the "Listening for Z-Wave devices to add to the network" screen, then nothing. I have many Insteon devices, however this is my first Z-Wave device. Specifically, I am trying to add motorized blinds and remotes from Bali Autoview/Somfy. They clearly contain the zwave mark and I got them specifically so I could add them to my Isy. I am following the reset/pair procedure in the manual (both for blind motors and remotes). Am I missing something here?
May 1, 20205 yr @dave4444, You have the latest Z-Wave firmware. So, that's why you cannot upgrade. Please try Z-Wave | Exclude. Does the dialog go away? With kind regards, Michel
May 4, 20205 yr Author I think this was a range issue. I was able to pair up a remote control if I brought it within 10ft of the Isy!. Wasn't expecting that bad of a range, but I'll probably be getting a repeater or two
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