Portal issues today

glarsen · July 7, 2020

I'm having issues with a couple of NS on the portal. The NuHeat NS reports:

  
    startLogStream error :: Error: Internal error occurred: Authorization error (user=kubelet-api, verb=get, resource=nodes, subresource=proxy) at _request (/app/node_modules/kubernetes-client/backends/request/client.js:189:25) at Request.request [as _callback] (/app/node_modules/kubernetes-client/backends/request/client.js:148:14) at Request.self.callback (/app/node_modules/request/request.js:185:22) at Request.emit (events.js:197:13) at Request.EventEmitter.emit (domain.js:439:20) at Request. (/app/node_modules/request/request.js:1161:10) at Request.emit (events.js:197:13) at Request.EventEmitter.emit (domain.js:439:20) at IncomingMessage. (/app/node_modules/request/request.js:1083:12) at Object.onceWrapper (events.js:285:13)

when attempting to check the Real-Time Log.

The SonosController NS reports:

2020-07-07 23:36:21,191 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:36:21,191 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:36:21,815 [MQTT      ] [DEBUG] MQTT Received Message: prod/ns/sonoscontroller-0021b900ee84-8: {'config': {'firstRun': False, 'longPoll': '7200', 'logBucket': 'pgc-prod-logbucket-38dmw97ou252', 'oauth': {'test': {'clientId': '36f2a232-1260-4faf-a0eb-1795921fb806', 'redirectUrl': 'https://pgtest.isy.io/api/oauth/callback', 'secret': 'ddbef0df-13e1-4ac0-825b-44526e970a54'}, 'prod': {'clientId': 'f3dd2b06-e498-462e-bd6a-abdb0fb8b7ef', 'redirectUrl': 'https://polyglot.isy.io/api/oauth/callback', 'secret': 'eb29be52-1cee-4534-9417-250c9190a509'}}, 'url': 'https://github.com/simplextech/udi-poly-sonoscontroller.git', 'name': 'SonosController', 'language': 'python3', 'isyPassword': 'VONx1s9Ny2', 'development': False, 'userId': '5a1311c6fdbae12be43f38ab', 'isyVersion': '5.0.16', 'pgUrl': 'https://lgpz727w3j.execute-api.us-east-1.amazonaws.com/prod/api/sys/nsgetioturl?params=eyJ1c2VySWQiOiI1YTEzMTFjNmZkYmFlMTJiZTQzZjM4YWIiLCJpZCI6IjAwOjIxOmI5OjAwOmVlOjg0IiwicHJvZmlsZU51bSI6OCwicGFzc3dvcmQiOiJWT054MXM5TnkyIn0', 'timeAdded': 1593828284192, 'id': '00:21:b9:00:ee:84', 'shortPoll': '60', 'timeStarted': 1594164981385, 'version': '0.1.23', 'nodes': {'controller': {'address': 'controller', 'drivers': {'ST': {'uom': 2, 'value': '0'}}, 'isController': True, 'isPrimary': True, 'name': 'Sonos Controller', 'nodedefid': 'controller', 'primary': 'controller', 'timeAdded': 1593828296394, 'timeStarted': 0}, 'g48a6b862d396': {'address': 'g48a6b862d396', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '157.626353ms', 'timeAdded': 1594163815404, 'success': False, 'isPrimary': False, 'name': 'Living Room ', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'GROUP', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '25'}, 'PLAYLST': {'value': '0', 'uom': '25'}, 'FAV': {'value': '0', 'uom': '25'}, 'GV1': {'value': '0', 'uom': '2'}, 'SVOL': {'value': '17', 'uom': '51'}}, 'seq': False, 'primary': 'groups', 'statusCode': 400}, 'groups': {'address': 'groups', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '287.276962ms', 'timeAdded': 1594163815404, 'success': False, 'isPrimary': True, 'name': 'Sonos Groups', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PARENT', 'drivers': {'ST': {'value': '1', 'uom': '2'}}, 'seq': False, 'primary': 'groups', 'statusCode': 400}, 'p48a6b81acf2e': {'address': 'p48a6b81acf2e', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '131.947094ms', 'timeAdded': 1594163876491, 'success': False, 'isPrimary': False, 'name': 'Master Bedroom', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '1', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'p48a6b822aeb2': {'address': 'p48a6b822aeb2', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '291.84271ms', 'timeAdded': 1594163867004, 'success': False, 'isPrimary': False, 'name': 'Garage', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '55', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'p48a6b862d396': {'address': 'p48a6b862d396', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '149.771775ms', 'timeAdded': 1594163867004, 'success': False, 'isPrimary': False, 'name': 'Living Room', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '20', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'pb8e937587f00': {'address': 'pb8e937587f00', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '376.004319ms', 'timeAdded': 1594163867004, 'success': False, 'isPrimary': False, 'name': 'Office', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '7', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'pb8e9375d0874': {'address': 'pb8e9375d0874', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '248.952983ms', 'timeAdded': 1594163876486, 'success': False, 'isPrimary': False, 'name': 'Powder Room', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '3', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'pb8e9375d11ea': {'address': 'pb8e9375d11ea', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '70.869068ms', 'timeAdded': 1594163498051, 'success': False, 'isPrimary': False, 'name': 'Patio', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '20', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'players': {'address': 'players', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '487.532094ms', 'timeAdded': 1594163490026, 'success': False, 'isPrimary': True, 'name': 'Sonos Players', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PARENT', 'drivers': {'ST': {'value': '1', 'uom': '2'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}}, 'netInfo': {'publicPort': 0, 'httpsIngress': False, 'publicIp': '3.89.244.35'}, 'customData': {'access_token': '2kC2VFksGLut4mk9k1xuQPlTQOVq', 'refresh_token': 'xgkLB93wS0jkFwhcPQk0NAIrzqtWPRD2', 'expires_in': 86399}, 'connected': True, 'customParams': {'codec': 'mp3', 'api_key': 'none', 'format': '24khz_16bit_stereo', 'SAY_TTS-1': 'empty', 'language': 'en-us', 'SAY_TTS-4': 'empty', 'SAY_TTS-5': 'empty', 'SAY_TTS-2': 'empty', 'SAY_TTS-3': 'empty'}, 'profileNum': '8', 'notices': {}, 'worker': 'sonoscontroller-0021b900ee84-8', 'lastDisconnect': 0, 'isyUsername': 'pgc', 'type': 'cloud'}}
2020-07-07 23:36:21,816 [MQTT      ] [DEBUG] Recieved Message: config
2020-07-07 23:36:22,468 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:37:22,954 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:37:22,954 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:37:24,054 [MQTT      ] [DEBUG] MQTT Received Message: prod/ns/sonoscontroller-0021b900ee84-8: {'config': {'firstRun': False, 'longPoll': '7200', 'logBucket': 'pgc-prod-logbucket-38dmw97ou252', 'oauth': {'test': {'clientId': '36f2a232-1260-4faf-a0eb-1795921fb806', 'redirectUrl': 'https://pgtest.isy.io/api/oauth/callback', 'secret': 'ddbef0df-13e1-4ac0-825b-44526e970a54'}, 'prod': {'clientId': 'f3dd2b06-e498-462e-bd6a-abdb0fb8b7ef', 'redirectUrl': 'https://polyglot.isy.io/api/oauth/callback', 'secret': 'eb29be52-1cee-4534-9417-250c9190a509'}}, 'url': 'https://github.com/simplextech/udi-poly-sonoscontroller.git', 'name': 'SonosController', 'language': 'python3', 'isyPassword': 'VONx1s9Ny2', 'development': False, 'userId': '5a1311c6fdbae12be43f38ab', 'isyVersion': '5.0.16', 'pgUrl': 'https://lgpz727w3j.execute-api.us-east-1.amazonaws.com/prod/api/sys/nsgetioturl?params=eyJ1c2VySWQiOiI1YTEzMTFjNmZkYmFlMTJiZTQzZjM4YWIiLCJpZCI6IjAwOjIxOmI5OjAwOmVlOjg0IiwicHJvZmlsZU51bSI6OCwicGFzc3dvcmQiOiJWT054MXM5TnkyIn0', 'timeAdded': 1593828284192, 'id': '00:21:b9:00:ee:84', 'shortPoll': '60', 'timeStarted': 1594165043236, 'version': '0.1.23', 'nodes': {'controller': {'address': 'controller', 'drivers': {'ST': {'uom': 2, 'value': '0'}}, 'isController': True, 'isPrimary': True, 'name': 'Sonos Controller', 'nodedefid': 'controller', 'primary': 'controller', 'timeAdded': 1593828296394, 'timeStarted': 0}, 'g48a6b862d396': {'address': 'g48a6b862d396', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '157.626353ms', 'timeAdded': 1594163815404, 'success': False, 'isPrimary': False, 'name': 'Living Room ', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'GROUP', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '25'}, 'PLAYLST': {'value': '0', 'uom': '25'}, 'FAV': {'value': '0', 'uom': '25'}, 'GV1': {'value': '0', 'uom': '2'}, 'SVOL': {'value': '17', 'uom': '51'}}, 'seq': False, 'primary': 'groups', 'statusCode': 400}, 'groups': {'address': 'groups', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '287.276962ms', 'timeAdded': 1594163815404, 'success': False, 'isPrimary': True, 'name': 'Sonos Groups', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PARENT', 'drivers': {'ST': {'value': '1', 'uom': '2'}}, 'seq': False, 'primary': 'groups', 'statusCode': 400}, 'p48a6b81acf2e': {'address': 'p48a6b81acf2e', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '131.947094ms', 'timeAdded': 1594163876491, 'success': False, 'isPrimary': False, 'name': 'Master Bedroom', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '1', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'p48a6b822aeb2': {'address': 'p48a6b822aeb2', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '291.84271ms', 'timeAdded': 1594163867004, 'success': False, 'isPrimary': False, 'name': 'Garage', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '55', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'p48a6b862d396': {'address': 'p48a6b862d396', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '149.771775ms', 'timeAdded': 1594163867004, 'success': False, 'isPrimary': False, 'name': 'Living Room', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '20', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'pb8e937587f00': {'address': 'pb8e937587f00', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '376.004319ms', 'timeAdded': 1594163867004, 'success': False, 'isPrimary': False, 'name': 'Office', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '7', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'pb8e9375d0874': {'address': 'pb8e9375d0874', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '248.952983ms', 'timeAdded': 1594163876486, 'success': False, 'isPrimary': False, 'name': 'Powder Room', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '3', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'pb8e9375d11ea': {'address': 'pb8e9375d11ea', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '70.869068ms', 'timeAdded': 1594163498051, 'success': False, 'isPrimary': False, 'name': 'Patio', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PLAYER', 'drivers': {'GV0': {'value': '0', 'uom': '2'}, 'ST': {'value': '1', 'uom': '2'}, 'SVOL': {'value': '20', 'uom': '51'}, 'SAYTTS': {'value': '0', 'uom': '25'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}, 'players': {'address': 'players', 'timeStarted': 0, 'error': False, 'isController': False, 'elapsed': '487.532094ms', 'timeAdded': 1594163490026, 'success': False, 'isPrimary': True, 'name': 'Sonos Players', 'json': {'RestResponse': {'reason': {'code': '5004'}, 'succeeded': 'false', 'status': '400'}}, 'nodedefid': 'PARENT', 'drivers': {'ST': {'value': '1', 'uom': '2'}}, 'seq': False, 'primary': 'players', 'statusCode': 400}}, 'netInfo': {'publicPort': 0, 'httpsIngress': False, 'publicIp': '3.89.244.35'}, 'customData': {'access_token': '2kC2VFksGLut4mk9k1xuQPlTQOVq', 'refresh_token': 'xgkLB93wS0jkFwhcPQk0NAIrzqtWPRD2', 'expires_in': 86399}, 'connected': True, 'customParams': {'codec': 'mp3', 'api_key': 'none', 'format': '24khz_16bit_stereo', 'SAY_TTS-1': 'empty', 'language': 'en-us', 'SAY_TTS-4': 'empty', 'SAY_TTS-5': 'empty', 'SAY_TTS-2': 'empty', 'SAY_TTS-3': 'empty'}, 'profileNum': '8', 'notices': {}, 'worker': 'sonoscontroller-0021b900ee84-8', 'lastDisconnect': 0, 'isyUsername': 'pgc', 'type': 'cloud'}}
2020-07-07 23:37:25,998 [MQTT      ] [DEBUG] Recieved Message: config
2020-07-07 23:37:26,090 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:38:27,154 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:38:27,154 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:38:28,202 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:39:29,975 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:39:29,976 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:39:29,976 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:40:38,288 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:40:38,289 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:40:38,375 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:41:38,817 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:41:38,817 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:41:39,876 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:42:40,253 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:42:40,254 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:42:41,534 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:43:42,019 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:43:42,019 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:43:43,098 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:44:56,191 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:44:56,191 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:44:56,400 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.
2020-07-07 23:45:57,333 [MQTT      ] [INFO ] MQTT Connected successfully to: a3e3308oqn03e2-ats.iot.us-east-1.amazonaws.com as sonoscontroller-0021b900ee84-8_8_5a1311c6fdbae12be43f38ab
2020-07-07 23:45:57,333 [MQTT      ] [DEBUG] Sent Message: [prod/ns] : {"connected": true, "userId": "5a1311c6fdbae12be43f38ab", "topic": "prod/ns/sonoscontroller-0021b900ee84-8", "profileNum": "8", "id": "00:21:b9:00:ee:84"}
2020-07-07 23:45:58,272 [MQTT      ] [INFO ] MQTT disconnected. Trying reconnect.

continually. Status switches back and forth from Connected to Disconnected.

Stopping and starting both makes no difference.

Michel Kohanim · July 8, 2020

@glarsen,

Do you still have these issues?

With kind regards,
Michel

glarsen · July 8, 2020

Yes, as of 10 minutes ago. Both of my cloud servers are constantly restarting, and I can't get a log from the NuHeat one.

Michel Kohanim · July 8, 2020

@glarsen, we do not have any other reports of this issue. Can you please send me the error log for your ISY to support@universal-devices.com and the log for the node server from which you can get the log?

With kind regards,
Michel

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