Hello all,

ISY994i v5.0.16a and my cert is up for renewal.  Realized that I don't need a cert with portal, but still, I would like this figured out.  I took notes from when I installed the cert and now I can't get Dashboard to ask me to restart the ISY (its confirmation, according to the WIKI).

• -Clicked No to start a fresh request for the CSR.
• -Sent the CSR to my SSL company and got the renewal Cert back.
• Clicked on Receive Cert. in Dashboard
• -Pasted the renewal Cert.
• -I said yes and added the other certs too (These should be the same as before)?
• -Then nothing, no prompt, etc.  I have restarted the ISY a couple of times, Edge/Firefox still show the HTTPS web url as expiring in a couple of months.

 

• Also tried deleting the original cert, and still the same results.
• Also, each time I try something, i say "yes" to re-use the CSR.

 

Can anyone assist me at all?

 

The 4 files I have are:

isy.DOMAINNAME.com.crt (the renewal cert)

AAA_Cert_Services.crt (not sure what this is for)

Usertrust_RSA_Cert_Auth.crt

isy.DOMAINNAME.com.ca (Cert Authority)

 

@memphis2k,

Can you please retry and, this time, do not include the intermediate certs? Also, are you certain the cert you are getting is 2048 bits (not 4096)?

With kind regards,
Michel

Submitted a ticket with GoGetSSL and they said its 2048.

I just tried it

• Clicked Server Cert.
• "Yes"
• Entered PW
• Typed my email in the Email field (it was empty)
• Clicked Receive Cert and pasted the contents of isy.domain.crt
• Click OK
• Clicked No to Importing the Immediate certs
• And then nothing happens...

I just compared the CSR that I sent GoGetSSL and its still the same.

@memphis2k,

Do you get any errors in the Java Console?

With kind regards,
Michel

Java Web Start 11.261.2.12
Using JRE version 1.8.0_261-b12 Java HotSpot(TM) Client VM
JRE expiration date: 11/17/20 12:00 AM
console.user.home = C:\Users\Aaron
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
0-5: set trace level to <n>
----------------------------------------------------
https://isy.universal-devices.com/994i/5.0.16C/dashboard.jar
https://isy.universal-devices.com/994i/5.0.16C/insteon.jar
https://isy.universal-devices.com/994i/5.0.16C/jxtt.jar
https://isy.universal-devices.com/994i/5.0.16C/bc.jar
https://isy.universal-devices.com/994i/5.0.16C/ce.jar
https://isy.universal-devices.com/994i/5.0.16C/chart.jar

 

I just turned on Java Console via Windows Control Panel options

Can I delete all of the Certs in ISY994i, reboot?  I just don't feel like it saves it when I tried deleting the main cert in the past.

@memphis2k,

I suspect it's due to using 5.0.16 UI which might have an expired cert. Is it possible to upgrade to 5.2.0?

If you have a good backup, it's best to restore it rather than deleting files.

With kind regards,
Michel

 

On 9/3/2020 at 9:37 AM, Michel Kohanim said:

@memphis2k,

I suspect it's due to using 5.0.16 UI which might have an expired cert. Is it possible to upgrade to 5.2.0?

If you have a good backup, it's best to restore it rather than deleting files.

With kind regards,
Michel

 

Updating to v5.2.0 made no difference.  Still doesn't register.

@memphis2k,

Don't really know what else to suggest apart from trying to make your private key/cert into .pfx format (PKCS12) and try it that way.

With kind regards,
Michel