claymo Posted November 8, 2020 Share Posted November 8, 2020 I ordered the Polisy when it was first announced and it has been sitting on the shelf since I got it. ? I finally have time to set it up, but I cannot get past the login screen. I use the default admin/admin combination, I get a green bar that says "You are now logged in" then it goes back to the login screen. This happens in Safari and Chrome on a Mac and Edge and Chrome on Windows. I have opened a ticket, but it was late on Friday so I'm hoping someone might know what my issue is. Link to comment Share on other sites More sharing options...
DennisC Posted November 8, 2020 Share Posted November 8, 2020 Is your firmware at least v5.0.16? If so, here are the instructions: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide Scroll down and try the factory reset. Link to comment Share on other sites More sharing options...
claymo Posted November 8, 2020 Author Share Posted November 8, 2020 Running 5.3.0. Factory reseting makes no change. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted November 8, 2020 Share Posted November 8, 2020 @claymo, responded to your ticket. With kind regards, Michel Link to comment Share on other sites More sharing options...
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