Jump to content

CANNOT LOG ON


little66085

Recommended Posts

Posted

I cannot log into my ISY.  I log in and it immediately shows an quick error and closes(Admin Console).  The Dashboard does the same thing but I was able to capture the message.  See below.  I am sure it has to do with the new Java update that installed automatically (Ver 8 Update 271).  I have tried several times to delete ISY applet, clear Java cache, and reload launcher but same issue.

Annotation 2020-12-20 143654.png

Posted
33 minutes ago, little66085 said:

I cannot log into my ISY.  I log in and it immediately shows an quick error and closes(Admin Console).  The Dashboard does the same thing but I was able to capture the message.  See below.  I am sure it has to do with the new Java update that installed automatically (Ver 8 Update 271).  I have tried several times to delete ISY applet, clear Java cache, and reload launcher but same issue.

Annotation 2020-12-20 143654.png

This might be a firewall issue. Try the suggestions from the Wiki:

https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Closes_Automatically

 

  • Like 2
Posted

Over the years, I struggled at various times with software-upgrades, window-closures, etc.  I slowly learned :-) that using https:// "hides" a lot of the traffic that various anti-virus scanners, firewalls, Suricata etc don't like.  For me, https is the way to go - I'm quickly reminded, should I happen to forget ? 

 

I'm glad you solved your Dashboard / Console problem, @little66085

  • Like 1
Guest
This topic is now closed to further replies.

×
×
  • Create New...