andrew77 Posted December 20, 2020 Posted December 20, 2020 I have a SWL and a KPL that are always problematic when I give voice commands. The KPL rarely responds when I tell it to react in a scene (IE turn on upstairs 20%) It'll do nothing until I say Hallway 20% ands usually after a few repetitions. The SWL is pretty much the same. This tends to get a little frustrating. Any thoughts? Drew
andrew77 Posted December 23, 2020 Author Posted December 23, 2020 Just giving this topic a bump to see if anyone has any thoughts or solutions. Drew
Michel Kohanim Posted December 23, 2020 Posted December 23, 2020 Drew, If you are turning on/off a scene to which devices belong, then you have signal noise issue. The first thing I recommend is to move the PLM to a different outlet and one which is not shared with other transformers and power supplies. Otherwise: 1. Tips for troubleshooting signal/noise issues based our experiences: https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors 2. The switches are bad 3. Contact SmartHome tech support https://www.insteon.com/support With kind regards, Michel
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