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Can't login locally after upgrading to firmware 5.3.0 on my ISY994i and then installing UD Mobile on my pixel 4 xl with android 11

BWalsack
in UD Mobile

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Posted

I can access / login to my ISY portal remotely (Windows 10 & Brave), but after updating my ISY 994i to firmware 5.3.0 and installing the UD Mobile app on my pixel 4xl with android 11 (app has keyboard issues), I've got several issues.

I can't login to my ISY locally, keep getting invalid credentials 401 (Error encrypting remote password please notify developer) or thru the local connection settings of the app.

I didn't change my username or password before the update or the app install.

I have cleared cache and storage, uninstalled app and reinstalled.

Could use a hand with this.

Thanks in advance!

Hi @BWalsack, 

 

Did you upgrade from a version < 5.0? If true your user name and password may have been reset to the default admin admin per upgrade documentation.

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    • Author

    Right answer, thanks!

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