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Needing a 6-digit pin


jmpnjimbob

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Posted

I have UDI Mobile installed on my phone and it went smooth as can be. I'm trying to set it up on my tablet and need to get a 6-digit pin to continue my installation. Following the instructions on "Where to get my pin" I've logged in to my ISY Portal and end up at the Occupancy v2.0 (with UDI Mobile) tab. But I can't find a way to generate a pin.

Any help here would be greatly appreciated. Thanks.

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Posted (edited)

I did download it from the Play Store, but am just trying to also set it up on my Samsung tablet. The install from the Play store to my phone went smooth as silk so that's why I'm a little confused with the second install.

Edited by jmpnjimbob
Posted

Hi @jmpnjimbob,

There are correctly 2 apps on Google Play, UD Mobile (ISY Control) and UDI Mobile (geofence).  Are you looking for the Geofence app or the ISY control app?

Also note that the minimum requirements for UD Mobile is API version 23 so it may not be available for older Android Devices.

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Posted
14 hours ago, Javi said:

There are correctly 2 apps on Google Play, UD Mobile (ISY Control) and UDI Mobile (geofence).  Are you looking for the Geofence app or the ISY control app?

 

D'oh! I didn't realize that there were 2 different UD Mobile apps on the Play store. I feel like such a noob!. Thank you Javi for pointing me in the right direction.

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  • 1 month later...
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