Failed reading device link error

[dharvey]

I have a KPL that is being a little finicky taking programming.    In general the switch works fine.    I have tried factor resetting, restoring, as well as fully removing from all scenes and adding back manually.     It consistently shows a couple of records either missing or mismatch when doing a compare to the ISY.    I went to adjust the PLM communication to give it some slack on the reties, and I get this error when attempting to make a change.   Thoughts appreciated.

 

 

 

Below is a clip of the only Err received when doing a restore.

 

Sun 02/14/2021 08:14:40 AM : [2F BC 96 1  ] Memory : Write dbAddr=0x0032 [FF] cmd1=0x2E cmd2=0x00
Sun 02/14/2021 08:14:40 AM : [INST-TX-I2CS] 02 62 2F BC 96 1F 2E 00 01 06 FF 00 00 00 00 00 00 00 00 00 00 CC
Sun 02/14/2021 08:14:40 AM : [INST-ACK    ] 02 62 2F.BC.96 1F 2E 00 01 06 FF 00 00 00 00 00 00 00 00 00 00 CC 06        (00)
Sun 02/14/2021 08:14:40 AM : [INST-SRX    ] 02 50 2F.BC.96 51.0F.E1 AF 2E FD           (FD)
Sun 02/14/2021 08:14:40 AM : [Std-Direct Nack] 2F.BC.96-->ISY/PLM Group=0, Max Hops=3, Hops Left=3
Sun 02/14/2021 08:14:40 AM : [2F BC 96 1  ] Memory : Write dbAddr=0x0021 [1F] cmd1=0x2E cmd2=0x00
Sun 02/14/2021 08:14:40 AM : [INST-TX-I2CS] 02 62 2F BC 96 1F 2E 00 01 05 1F 00 00 00 00 00 00 00 00 00 00 AD
Sun 02/14/2021 08:14:41 AM : [INST-SRX    ] 02 50 2F.BC.96 51.0F.E1 A3 2E FD           (FD)
Sun 02/14/2021 08:14:41 AM : [Std-Direct Nack] 2F.BC.96-->ISY/PLM Group=0, Max Hops=3, Hops Left=0
Sun 02/14/2021 08:14:41 AM : [D2D EVENT   ] Event [2F BC 96 1] [ERR] [1] uom=0 prec=-1
Sun 02/14/2021 08:14:41 AM : [  2F BC 96 1]      ERR   1
Sun 02/14/2021 08:14:41 AM : [INST-SRX    ] 02 50 2F.BC.96 51.0F.E1 2F 2E 00           (00)
Sun 02/14/2021 08:14:41 AM : [Std-Direct Ack] 2F.BC.96-->ISY/PLM Group=0, Max Hops=3, Hops Left=3
Sun 02/14/2021 08:14:50 AM : [INST-TX-I2CS] 02 62 2F BC 96 1F 2E 00 01 05 1F 00 00 00 00 00 00 00 00 00 00 AD
Sun 02/14/2021 08:14:50 AM : [INST-ACK    ] 02 62 2F.BC.96 1F 2E 00 01 05 1F 00 00 00 00 00 00 00 00 00 00 AD 06        (00)
Sun 02/14/2021 08:14:51 AM : [INST-SRX    ] 02 50 2F.BC.96 51.0F.E1 2F 2E 00           (00)
Sun 02/14/2021 08:14:51 AM : [Std-Direct Ack] 2F.BC.96-->ISY/PLM Group=0, Max Hops=3, Hops Left=3
Sun 02/14/2021 08:14:51 AM : [INST-TX-I1  ] 02 62 2F BC 96 0F 24 00
Sun 02/14/2021 08:14:51 AM : [INST-ACK    ] 02 62 2F.BC.96 0F 24 00 06                 (00)
Sun 02/14/2021 08:14:51 AM : [INST-SRX    ] 02 50 2F.BC.96 51.0F.E1 2B 24 00           (00)
Sun 02/14/2021 08:14:51 AM : [Std-Direct Ack] 2F.BC.96-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 02/14/2021 08:14:51 AM : [2F BC 96 1  ] Memory : EPROM Refreshed
Sun 02/14/2021 08:14:51 AM : [D2D EVENT   ] Event [2F BC 96 1] [ERR] [0] uom=0 prec=-1
Sun 02/14/2021 08:14:51 AM : [  2F BC 96 1]      ERR   0
Sun 02/14/2021 08:14:51 AM : [INST-SRX    ] 02 50 2F.BC.96 51.0F.E1 23 24 00           (00)
Sun 02/14/2021 08:14:51 AM : [Std-Direct Ack] 2F.BC.96-->ISY/PLM Group=0, Max Hops=3, Hops Left=0
Sun 02/14/2021 08:14:51 AM : [All         ] Writing 0 bytes to devices

Edited February 14, 2021 by dharvey

[Michel Kohanim]

@dharvey,

There are no errors in the Event Viewer for that device (2F BC 96). Do you have any Adjust Scene in programs?

With kind regards,
Michel