Hi All,

I've had an ISY994izw/IR Pro since 2015, with 3 yale real living z-wave pushbutton deadbolts in my network.  I had multiple programs set up for various notifications.  I recently (past month or so) upgraded from the 300 z-wave module and earlier 5.0.16 FW.  I now have the 500 series zwave board (6.82.01 ver) and 5.3.0 FW. It seems I've lost nearly all functionality and cannot figure out how to restore things. 

Previously i had significantly more options and functionality  from these locks.  For example, when away from home I had programs to notify me if the locks were Key unlocked, keypad unlocked, inside knob unlocked, keypad timeout, code entry limit exceeded, escutcheon tampered with or removed, and more.   I would receive notifications based on various events or specific notifications from the locks.  I also had programs set to check whether the doors were locked or unlocked at certain times, and then lock them if needed. 

Currently the only option i have to receive a notification when there is an action at the lock is to put IF (status) ZW Lock (responding) is true, THEN.....  whereas I used to have the greater functionality.  Furthermore, that doesn't even work, the locks' responses aren't captured by the ISY anymore, so i don't receive any notifications. 

Because the status isn't reliably recorded, the program i have for the ISY to check if a lock status is "unlocked" doesn't function properly either. 

Before upgrading i performed full backup of the old dongle and restore to the new one.  I tried excluding one of the locks and re-adding it to the network from scratch, but no change.  Is there something i'm doing wrong or is there any other way to restore the old functionality and options I had?  Or is the only option to revert to earlier HW and FW?

 

Thank you,

Keith

2 hours ago, klutchman7016 said:

Hi All,

I've had an ISY994izw/IR Pro since 2015, with 3 yale real living z-wave pushbutton deadbolts in my network.  I had multiple programs set up for various notifications.  I recently (past month or so) upgraded from the 300 z-wave module and earlier 5.0.16 FW.  I now have the 500 series zwave board (6.82.01 ver) and 5.3.0 FW. It seems I've lost nearly all functionality and cannot figure out how to restore things. 

Previously i had significantly more options and functionality  from these locks.  For example, when away from home I had programs to notify me if the locks were Key unlocked, keypad unlocked, inside knob unlocked, keypad timeout, code entry limit exceeded, escutcheon tampered with or removed, and more.   I would receive notifications based on various events or specific notifications from the locks.  I also had programs set to check whether the doors were locked or unlocked at certain times, and then lock them if needed. 

Currently the only option i have to receive a notification when there is an action at the lock is to put IF (status) ZW Lock (responding) is true, THEN.....  whereas I used to have the greater functionality.  Furthermore, that doesn't even work, the locks' responses aren't captured by the ISY anymore, so i don't receive any notifications. 

Because the status isn't reliably recorded, the program i have for the ISY to check if a lock status is "unlocked" doesn't function properly either. 

Before upgrading i performed full backup of the old dongle and restore to the new one.  I tried excluding one of the locks and re-adding it to the network from scratch, but no change.  Is there something i'm doing wrong or is there any other way to restore the old functionality and options I had?  Or is the only option to revert to earlier HW and FW?

 

Thank you,

Keith

I use yale in all of my installions and have found that 5.3 pretty much breaks everything with the locks. 5.3.2 doesn't fix being able to see the different options either that the lock allows you to see. 

I've subsequently rolled by to 5.0.16 and recommend the same for yourself. 

I did submit a ticket to UDI about the issue some time ago. Hopefully @Michel Kohanimwill be able to chime in about when a fix may come to get back functionality with the newer (or upcoming) firmware

Edited March 7, 20214 yr by lilyoyo1

thank you very much, i will give that a try.  Hopefully future revisions restore the functionality.  I was hoping the 500 dongle and new FW would add more functionality instead.

50 minutes ago, klutchman7016 said:

thank you very much, i will give that a try.  Hopefully future revisions restore the functionality.  I was hoping the 500 dongle and new FW would add more functionality instead.

Neither can really add functionality that doesn't exist in the lock. The firmware shouldn't go backwards in regards to what the lock can do. 

It's not a dongle issue either as the dongle works well with 5.0.16. The only way to take full advantage of the dongle is for all devices to be Zwave+. That's when you'd see the benefits.