I had this lock for about 4 years now and it has been working fine. My Z-wave dongle became unresponsive and I had to purchase a new ISY994ir ZW+.

Since my old Z-wave dongle just stopped working I was unable to exclude my z-wave devices before I replaced it with a new one. On all of my other Z-wave (there were 5) I was able to exclude them first and then include them and it worked. 

When I tried this with my Schlage lock it did not work. I could not exclude or include the lock into my Z-wave network. There is a programming code you need to use to add/exclude the lock. I called Schlage and they suggested that I set the lock to default. i tried that but still could not include it.

If anyone has any suggestions I would greatly appreciate it.

 

If it's not close to the isy it won't exclude or include

Thanks, That is probably what the problem is. I have no way of getting my ISY next to my door lock without taking the lock off of the door and taking it downstairs. I do have  repeater and I could add it 3-4 years ago. Maybe I will buy another repeater.

 

 

1 hour ago, jblackst5000 said:

Thanks, That is probably what the problem is. I have no way of getting my ISY next to my door lock without taking the lock off of the door and taking it downstairs. I do have  repeater and I could add it 3-4 years ago. Maybe I will buy another repeater.

 

 

Won't help with what you're trying to do. They lock needs to be closer to the isy

I brought the ISY994ir ZW+ upstairs within about 15 feet of the front door lock. That did not fix the problem. I put my z-wave dongle in add mode and then put in the codes on my Schlage lock. The lock begins to blink looking to connect but it always fails.

I think my problem is something else. Since this lock worked fine when I first bought it about 4 years ago. I think it has something to do with changing to a different 994ir ZW+. 

I have no idea where to go from here. 

Thanks for your help.

See adding devices

Locks usually need to be within 2 - 3 feet of the ISY to be added. Once you are within range, you should be able to exclude the lock first.

Thanks DennisC,

Today I ran a long ethernet cable from my router downstairs to within a few feet of my Schlage Door Lock. That solved the problem. I was able to exclude the lock first and then include it. I tried everything possible and could not include until I moved it within a few feet of the lock. I guess with all of the security built into these locks causes this problem.

I have read that Z-Wave has such a security feature.

Adding and excluding requires a very close distance between the controller and module itself.

14 hours ago, jblackst5000 said:

Thanks DennisC,

Today I ran a long ethernet cable from my router downstairs to within a few feet of my Schlage Door Lock. That solved the problem. I was able to exclude the lock first and then include it. I tried everything possible and could not include until I moved it within a few feet of the lock. I guess with all of the security built into these locks causes this problem.

Great to hear you got it working.