Red Posted April 29, 2021 Posted April 29, 2021 Hi all — I logged into my Polisy two days ago to update packages (which I occasionally do when I’m pushing security updates to other random IOT devices). It pulled down four packages that were available and seemingly installed fine. I then reboot the Polisy just for good measure and although the Polisy itself is back online and fine, the Polygot server is not coming up. I’ve reboot the Polisy a few more times and no dice. It remains in a disconnected status. Any thoughts short of a factory reset? Thanks!!!
larryllix Posted April 29, 2021 Posted April 29, 2021 Did you do a power cycle? I find many warm reboots on devices don't seem to do it properly for me anymore.
gviliunas Posted April 29, 2021 Posted April 29, 2021 A few days ago, I remember Michel warning not to upgrade until further notice. They were having a problem moving to OS ver. 13 You may want to submit a ticket.
MrBill Posted April 29, 2021 Posted April 29, 2021 I agree, open a ticket with support@universal-devices.com
Whitehambone Posted April 29, 2021 Posted April 29, 2021 Here is @Michel Kohanim post that @gviliunas was referring: 1
Red Posted April 29, 2021 Author Posted April 29, 2021 Will do — thanks guys! Always appreciate the advice on these forums. 1
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