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text message from ISY take hours to arrive on my phone


someguy

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Posted

I have my ISY set up to send notifications for various reasons and they often take 1-12 or more hours to come through to me.  I am using  (my ten digit phone number)@mms.att.net.   I've also tried (my ten digit phone number)@txt.att.net

they both quite often have a long delay.  I've also tried "pushover" on Polisy but it isn't as customizable.  there are only about a dozen or so options that you can have it send to you (like "on" or "off")

Thank you for any suggestions.  and By the Way:  I believe this has been discussed in this forum in the past but I cannot find the previous discussion.  

Posted

SMS comes through when they get spare bandwidth. It was designed that way and offered free upon conception. We are all familiar with instant responses and message speed bu in the past year or so I have found the same thing, and nothing to do with ISY sending, but from other sources.

Posted
6 hours ago, someguy said:

I have my ISY set up to send notifications for various reasons and they often take 1-12 or more hours to come through to me.  I am using  (my ten digit phone number)@mms.att.net.   I've also tried (my ten digit phone number)@txt.att.net

they both quite often have a long delay.  I've also tried "pushover" on Polisy but it isn't as customizable.  there are only about a dozen or so options that you can have it send to you (like "on" or "off")

Thank you for any suggestions.  and By the Way:  I believe this has been discussed in this forum in the past but I cannot find the previous discussion.  

One of the tricks I used when I was having issues with this was in the past was to setup a Gmail account just for notifications from my ISY, then set up ISY to use that account to send from and also as the primary address for receiving. Since the E-mail is being sent directly from that account on gmail and to that account, there is zero lag time. Then I set up push notifications for that e-mail account.

You can send as text to a phone, but text from an E-mail account always goes though additional Procmail filters to filter as much spam as possible. So this slows the delivery at that point, and larryllix pointed out text is always a lower priority as well. So E-mail to Text is just kinda a crapshoot.

UD's E-mail server has been very quick as of current so I just have it send to that same Gmail account and keep the push notifications set on that account. I had set both text and E-Mail and E-Mail won every single time.  

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Posted
6 hours ago, someguy said:

I am using  (my ten digit phone number)@mms.att.net.   I've also tried (my ten digit phone number)@txt.att.net

I've got AT&T also and the delays are from the AT&T email gateway... some days its fine, some days it's hours later....  One batch of texts actually arrived months later (i guess stuck in a queue somewhere).  I've pretty much quit using text messages for notifications.   

A much better solution is the service pushover.net that allows push notifications.   On both V4 and V5 ISY's you can use Network Resources to send notifications.  For version 5 there are 2 nodeservers available:

  1. Notification: requires polyglot running on Polisy/Pi.  It's more feature rich than "push" and also is higher reliability as it retires on certain failure conditions.
  2. Push: is available both for local polyglot on Polisy/Pi and polyglot cloud with a more basic feature set.  Notable tho because of it has a cloud version which doesn't require Polyglot on Polisy/Pi.

Another viable option if you want to stick to email based notifications is to download a second mail client for your phone like Spark Mail (free) on iOS.  Create an email address just to use there and turn on notifications for that email client.   With this option you could continue sending from UDI's default mail server --or-- in my case I created a Comcast email address that the ISY sends from... and have it send TO the same email address which is configured in Spark Mail.

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Posted (edited)

I just tested my ISY on Polisy messaging response using myphonenumber@vtext.com (Verizon) and it took exactly 7 seconds, which is longer than normal. When I first started using this feature, I did create a gmail account for my ISY use.

Edited by Mustang65
  • 2 weeks later...
Posted
On 12/26/2021 at 9:31 AM, someguy said:

 

they both quite often have a long delay.  I've also tried "pushover" on Polisy but it isn't as customizable.  there are only about a dozen or so options that you can have it send to you (like "on" or "off")

 

Not true. This Nodeserver is extremely powerful. You can have all kinds of notifications. Please read the README and feel free to reach out. @Jimbo did a great job with this NS. See a few screenshots of notifications I get. 

IMG_CDA988D4A260-1.jpeg

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